At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 2301 Bardstown Rd for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!
Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude and unprofessional behavior.
Order Accuracy
Multiple customers noted issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback on food quality varied, with some customers enjoying the pizza while others complained about undercooked or poorly made items.
Cleanliness
Several reviews highlighted concerns about cleanliness and food safety practices at the location.
Delivery Issues
Customers frequently reported problems with delivery times, including late arrivals and cold food.
BS
Billie Skaggs
Dec 27, 2025
1.0
Ordered pizza at 7...talked to Kyle shift manager he said pizza had been completed ..my brother didn't get pizza .called Kyle again not only was he rude but nasty about pizza being delivered again ..my brother still has no pizza .customer service in restaurant s today is poor and for Kyle to be shift manager ..well.. not
CL
Carl Leonhardt
Dec 16, 2025
5.0
Great service
BH
Brooklynn Harley
Dec 3, 2025
5.0
So this store is made by it's employees, especially great service from a younger guy named Mason, be always double checks my orders and makes sure all of my sauces are with my pizza. There's another guy when masons not there that takes great care of orders and his name is Logan.. Shout out to two of the best workers
AB
April Behling
Dec 2, 2025
5.0
This location my favorite right in the heart of the Highlands
EC
Elhadrami Cheikh
Nov 22, 2025
1.0
I visited this place on November 22 at around 8:30 PM, and I had one of the worst customer service experiences I’ve ever seen .
When I arrived to place an order, two employees were sitting at the cashier, both completely focused on their phones. I politely said “excuse me,” but instead of responding professionally, they just stared at me and laughed. I waited for a while, and when I asked again if someone could take my order, one of them continued laughing and finally took it in a very rude and disrespectful way.
There was absolutely no professionalism, no respect, and no basic customer service. Both employees behaved in a childish and offensive manner.
This experience was extremely disappointing, and I will not be returning. Management needs to take customer service seriously and train their staff properly.
What are the delivery hours for Papa Johns Pizza in Louisville, KY?
Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order carryout from Papa Johns Pizza and what are the takeout hours?
Yes, carryout is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns Pizza provides no-contact delivery services to ensure safety and convenience.
Where is Papa Johns Pizza located in Louisville?
Papa Johns Pizza is located at 2301 Bardstown Rd, Louisville, KY 40205.
What types of products and food can I order at Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages at Papa Johns Pizza.
How can I order Papa Johns Pizza online or through a mobile app?
You can order online through their website or use the Papa Johns app available on the Apple App Store and Google Play Store for convenient ordering and delivery.
What special hours does Papa Johns Pizza observe during holidays?
Papa Johns Pizza is open from 10:00 AM to midnight on December 24th and 31st, closed on December 25th, and open from 10:00 AM to midnight on January 1st.
Are there any nearby places I can visit before or after dining at Papa Johns Pizza?
Yes, nearby places include Sun Tan City for tanning and skin care, Mixed Station for clothing shopping, and Derby City Succulents for flowers and gifts.
Is Papa Johns Pizza easily accessible if I'm visiting local banks nearby?
Yes, Papa Johns Pizza is close to several banks such as Stock Yards Bank & Trust and US Bank, which can make it convenient to stop by for pizza after banking errands.
Are there entertainment or dining options near Papa Johns Pizza?
Yes, near Papa Johns Pizza you can find entertainment and dining spots like Left Field Lounge (a bar and pub), Blue Lagoon (Middle Eastern and Mediterranean restaurant), and Highlands Bar and Grill (sports bar).