Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 2301 Bardstown Rd for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.7
233 reviews
5 stars
114
4 stars
43
3 stars
22
2 stars
9
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported long wait times, rude staff, and poor service during both pickup and delivery.
Food Quality
Inconsistent food quality was noted, with complaints about cold pizzas, missing toppings, and undercooked items.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including a roach sighting and improper food handling practices.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- ECElhadrami Cheikh3 days ago1.0I visited this place on November 22 at around 8:30 PM, and I had one of the worst customer service experiences I’ve ever seen . When I arrived to place an order, two employees were sitting at the cashier, both completely focused on their phones. I politely said “excuse me,” but instead of responding professionally, they just stared at me and laughed. I waited for a while, and when I asked again if someone could take my order, one of them continued laughing and finally took it in a very rude and disrespectful way. There was absolutely no professionalism, no respect, and no basic customer service. Both employees behaved in a childish and offensive manner. This experience was extremely disappointing, and I will not be returning. Management needs to take customer service seriously and train their staff properly.
- SHSkye Ann HarringtonOct 8, 20251.0There are three workers and no one working the register and there is a line of people waiting on the food
- SBsamuel burdenOct 6, 20252.0Picked up DoorDash Saturday night and the service was horrible. Food barley felt warm through the box. The gentleman "helping" us was on the rude side and acted as if he didn't want to be there. He was wearing, what I believe is be, a manager shirt with his pants below his butt. Then Sunday, we waited for several minutes before having to holler out for assistance. Then Joey came out and was super apologetic and extremely nice and pleasant to deal with. Overall, we will continue to pickup for DoorDash from this location but we WILL NOT order for ourselves at this location, especially at night. Sadly we love Papa John's. I never thought I'd actually give one a bad review.
- STSean ToddJul 11, 20255.0Wow!..order 6 pepperoncinis was delivered alot more than that!!..Thanks!!
- AAAnthonyJun 24, 20255.0Food is always cooked to perfection. I always get cheesesticks and medium pizza
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Louisville, KY?
Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order carryout from Papa Johns Pizza and what are the takeout hours?
Yes, carryout is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns Pizza provides no-contact delivery services to ensure safety and convenience.
Where is Papa Johns Pizza located in Louisville?
Papa Johns Pizza is located at 2301 Bardstown Rd, Louisville, KY 40205.
What types of products and food can I order at Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages at Papa Johns Pizza.
How can I order Papa Johns Pizza online or through a mobile app?
You can order online through their website or use the Papa Johns app available on the Apple App Store and Google Play Store for convenient ordering and delivery.
What special hours does Papa Johns Pizza observe during holidays?
Papa Johns Pizza is open from 10:00 AM to midnight on December 24th and 31st, closed on December 25th, and open from 10:00 AM to midnight on January 1st.
Are there any nearby places I can visit before or after dining at Papa Johns Pizza?
Yes, nearby places include Sun Tan City for tanning and skin care, Mixed Station for clothing shopping, and Derby City Succulents for flowers and gifts.
Is Papa Johns Pizza easily accessible if I'm visiting local banks nearby?
Yes, Papa Johns Pizza is close to several banks such as Stock Yards Bank & Trust and US Bank, which can make it convenient to stop by for pizza after banking errands.
Are there entertainment or dining options near Papa Johns Pizza?
Yes, near Papa Johns Pizza you can find entertainment and dining spots like Left Field Lounge (a bar and pub), Blue Lagoon (Middle Eastern and Mediterranean restaurant), and Highlands Bar and Grill (sports bar).