Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 14041 SHELBYVILLE RD for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.8
220 reviews
5 stars
117
4 stars
34
3 stars
13
2 stars
10
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported unprofessional and rude behavior from staff, leading to negative experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of food.
Food Quality
Customers expressed disappointment with the quality of pizza and ingredients, noting inconsistencies and a decline in standards.
Delivery Issues
Several customers experienced long wait times for delivery and problems with the delivery service.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the food, particularly at specific locations.
- SSShaunda SkuczasNov 1, 20255.0Communication issue at first but was resolved very quickly and great food and speedy service
- AAAndrewOct 28, 20251.0Don’t order the breadsticks. Idk what this is.
- NNNACSep 22, 20252.0I've been paying $30 for extra large pizzas the last few months and recieving "medium/large".
- EJEmily JonesSep 21, 20251.0If I Could give less than a one star I would. My experience, this time was absolutely awful and super unprofessional. I placed an order over the phone and came in to pick up my order, I paid with a $20 bill and the girl at the register told me I’m going to have to give you four dollars back in quartes. I proceeded to ask if they possibly had any ones in the back, Without even willing to check, she just said nope! I let her know I’m gonna just pay with a card then because I really don’t want four dollars in change back. At this point, she was so inconvenienced by the fact that I had asked her To switch it to a card. Her attitude was awful and Continued to roll her eyes and act like a child. Myself and my three-year-old walk outside to wait for our food after she tells me it’s going to be another 10 minutes. Once I come back in, I hear the employees speaking loudly about throwing my cheese sticks on the ground. At this point, I asked to speak to a manager, which they told me they were all managers there was three of them that were laughing and acting very unprofessional. I told them just give me my food and I would go so then she said well it’s gonna be another 10 minutes then because I’m assuming they threw away my cheese sticks.. I’ve worked in customer service my entire life, and I would never think it’s OK to treat customers this way. And you can’t even get anything done about it because apparently they are all “managers” I asked for their names which they didn’t want to tell me at first, Then ended up saying One was Jeff and one was Luna, not sure if that was their real name or not But the lady at the cash register that had been rude the entire time never did tell me her name. I let her know that this food is for my hungry son that is standing right there And that this is unacceptable, She then just shrugged her shoulders and kind of smirked and walked away. I am just blown away at the unprofessionalism and rudeness of these employees. This has put a bad taste in my mouth for any Papa John’s now, which is unfortunate!
- LJLogan JayneSep 20, 20251.0Requires a call center to order a pizza. Use your own team, what are the phones for?
Frequently Asked Questions About Papa Johns Pizza
What are the regular opening hours for Papa Johns Pizza on weekdays?
Papa Johns Pizza is open from 10:00 AM to midnight Monday through Thursday, and from 10:00 AM to 1:00 AM on Friday.
Does Papa Johns Pizza offer delivery services, and what are the delivery hours?
Yes, Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday, including no-contact delivery options.
Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?
Yes, carryout is available daily from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Are there any holiday closures or special hours for Papa Johns Pizza?
Papa Johns Pizza is closed on December 25, 2024, but open from 10:00 AM to midnight on December 24 and 31, 2024, and January 1, 2025.
Where is Papa Johns Pizza located?
Papa Johns Pizza is located at 14041 Shelbyville Rd, Louisville, KY 40245, USA.
What types of food and beverages are available at Papa Johns Pizza?
Papa Johns Pizza serves pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I order Papa Johns Pizza online or through a mobile app?
You can order online at their website or download the Papa Johns app from the Apple App Store or Google Play to place orders and view the menu.
What nearby restaurants are close to Papa Johns Pizza if I want different dining options?
Nearby dining options include The Block Gourmet Deli for sandwiches, Scotty's Bar-B-Que and Big Bubba's BBQ for barbecue, and Barrel 33 Tavern & Grill offering a bar and barbecue restaurant experience.
Are there nearby convenience stores or gas stations close to Papa Johns Pizza?
Yes, nearby convenience stores and gas stations include Thorntons and Shell, which also offer some food options.
What local services and amenities are nearby Papa Johns Pizza that might be useful?
Nearby services include financial services like River City Bank and Coin Cloud Bitcoin ATM, medical facilities like Kentucky Blood Center Middletown, and retail options such as Ace Hardware and Shelby Station Beverage Shoppe.