At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 10100 Taylorsville Road for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!
Customers reported inconsistent food quality, with many experiencing undercooked or poorly prepared pizzas.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
Management Issues
Several reviews mentioned ineffective management and lack of accountability for staff behavior.
Delivery Problems
Customers frequently reported issues with delivery, including cold food and unprofessional delivery drivers.
AJ
Ardene Johnson
Feb 20, 2026
4.0
The food was delicious
PL
Pamela Lawson
Feb 10, 2026
1.0
IF I COULD HIT A NEGATIVE NUMBER I DEFINITELY WOULD. Ordered online delivered by doordash.... I almost blamed the driver that my pizza was slid over on top of itself. But the so called crust is thinner than a piece of paper. Tell me please how in the heck am I supposed to eat this? MAYBE I A BOWL WITH A FORK OR SPOON ... VERY VERY DISAPPOINTED IN WHAT USED TO BE MY FAVORITE PIZZA PLACE 🍕 😕
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Taylor Townsend
Jan 4, 2026
1.0
I ordered a buffalo chicken papadia and subbed out onions for black olives, they put bacon on it (I'm allergic to pork) we called and talked to the manager, who looked up the order and said they would send a new one for free, instead after looking up the order to resend it sent me a basic papadia with onions and no black olives. We had to reorder again and I will be updating if they mess it up again, I wish I could leave 0 stars
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Matthew Henthorn
Dec 19, 2025
1.0
There has not been one time in the past year or two where my order has been correct. Not wasting my time or money here.
KD
Kevin Driskell
Dec 7, 2025
3.0
I don't use GrubHub, or any of those services. I order from a store that is 3 blocks away from my home. If I chose to have delivery, I expect a local who works at papa John's, to deliver my food. Not some unknown individual, who can't speak English. I'm done. Either hire local, and hire American, or continue to loose customers.