Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 5363 Dixie Highway for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.4
463 reviews
5 stars
198
4 stars
74
3 stars
37
2 stars
25
1 star
129
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising hot and fresh pizzas while others complained about cold, poorly made, or missing items.
Service Speed
Many customers experienced long wait times for their orders, with some waiting over two hours, while others noted quick service during less busy times.
Customer Service
Feedback on customer service was mixed; some praised friendly staff, while others reported rude interactions and poor handling of complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and difficulty in reaching the store for resolution.
Cleanliness and Atmosphere
Several customers noted a lack of cleanliness and professionalism among staff, with some describing a chaotic environment.
- BBBritney BNov 18, 20251.0I hate that this store is the only option on the website its terrible and they have messed up every single order the last time I ordered a pizza on November 10th I gave them another chance and again someone ate one of the peppers in the box and the pizza was cold the sticker wasn't even all the way on the box so this was done on purpose I will never order here again they are sloppy lazy and won't answer the phone when you call you literally have to go in close this store
- JMJose Piccard MachadoNov 2, 20255.0The Papa John’s on Dixie is always busy, but the team still gives 100% to get the orders out quickly. The pizza always tastes great — I’ve never had a single complaint based on my experience. The staff is very polite and attentive. Definitely one of the best Papa John’s locations I’ve been to! 🍕👏
- LLLisaOct 9, 20253.0The pizza was good but the food looked like it piled into each other in the oven. The cheese sticks and pizzas were all folded up. I understand this store gets busy but you shouldn't send food out looking like this.
- JMJessica MarshAug 25, 20255.0Even though the door dash lady gave up trying to find me and wouldn't answer her phone, Papa Johns made it right for me.
- EBElizabeth BrandtAug 15, 20251.0Why is Papa John's chargibg a delivery fee when they're having Door dash deliver?
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza at 5363 Dixie Highway, Louisville?
Delivery is available Monday through Thursday from 10:00 AM to 12:00 AM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 12:00 AM.
Does Papa Johns Pizza offer takeout services?
Yes, Papa Johns Pizza offers takeout with hours matching their delivery schedule: 10:00 AM to 12:00 AM Sunday through Thursday and 10:00 AM to 1:00 AM on Friday and Saturday.
Where is Papa Johns Pizza located in Louisville?
Papa Johns Pizza is located at 5363 Dixie Highway, Louisville, KY 40216, United States.
What types of food does Papa Johns Pizza in Louisville serve?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Can I order Papa Johns Pizza online for delivery or carryout in Louisville?
Yes, you can order online for delivery or carryout through their website or apps.
Does Papa Johns Pizza offer contactless delivery?
Yes, they provide no-contact delivery to ensure safe service.
What special hours does Papa Johns Pizza have during holidays?
Papa Johns is open from 10:00 AM to 12:00 AM on December 24 and 31, closed on December 25, and open normal hours on January 1 from 10:00 AM to 12:00 AM.
What nearby healthcare facilities are close to Papa Johns Pizza at 5363 Dixie Highway?
Nearby healthcare facilities include Sapphire Family Healthcare, Hughes W Michael MD, and Deanna's Adult Daycare, which could be convenient if you need a quick meal after appointments.
Are there other dining options near Papa Johns Pizza in Louisville?
Yes, nearby restaurants include Golden Corral Buffet and Grill, Pier 17 Seafood - Dixie, Umami Buffet, Pizza Hut, and Hardee's, offering a range of cuisines if you want to explore after trying Papa Johns.
How can nearby retail and service businesses complement a visit to Papa Johns Pizza?
Nearby stores like Sleep Outfitters, Payless ShoeSource, and Walmart Neighborhood Market can be visited before or after your meal, and services like LibertyX Bitcoin ATM and Western Union provide convenient financial services near the restaurant.