Papa Johns Pizza

3.0
291 reviews
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Business Details

3511 Springhurst Commons Drive, Louisville, KY
40241, United States
(502) 426-8999
https://locations.papajohns.com/united-states/ky/40241/louisville/3511-springhurst-commons-drive?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Louisville, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Louisville pizza for any occasion. Call us for pizza delivery in Louisville or stop by 3511 Springhurst Commons Drive for carryout to order the best pizza in Louisville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3511 Springhurst Commons Drive, Louisville, KY
40241, United States

Hours

Reviews

3.0
291 reviews
5 stars
104
4 stars
38
3 stars
17
2 stars
15
1 star
117

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and unhelpful management.

Food Quality

The quality of the pizza was inconsistent, with several reviews mentioning undercooked or poorly made pizzas.

Delivery Issues

Numerous complaints about long wait times for delivery and orders being canceled without notification.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and quality of food during certain visits.
  • SF
    Steven Fields
    Dec 22, 2025
    5.0
    It was hot and very good and it didn't take long for us to get it.
  • KC
    Kevin Carson
    Dec 14, 2025
    1.0
    Ordered from here, didn’t get the correct order, called and they redelivered the order but again gave me the wrong order. Called again and was told they can’t do a refund but can give me a credit to use on a future order, but was never told it expired after 30 days. So that expired and I never was able to get the food I actually order. This place is a scam
  • LL
    Lenny
    Oct 30, 2025
    5.0
    Great pizza and condiments availability. Nice, friendly service in a fast paced environment.
  • KS
    Kayla Schutt
    Oct 23, 2025
    5.0
    Awesome Pizza 🍕
  • HI
    Halid Ibrahimovic
    Oct 19, 2025
    1.0
    Terrible pizza and cheese sticks. Do not recommend and will not buy again. New employees every two weeks, probably terrible upper Management, Regional Management.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 3511 Springhurst Commons Drive, Louisville, KY?

Papa Johns Pizza delivers from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.

Can I order carryout from Papa Johns Pizza at this location?

Yes, you can order carryout from Papa Johns Pizza during their takeout hours, which are 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and 10:00 AM to 2:00 AM on Friday and Saturday.