Business Details
About
Pizza RestaurantCorporate Office
Location
Reviews
2.0
762 reviews
5 stars
155
4 stars
32
3 stars
25
2 stars
22
1 star
528
What are people saying?
AI-generated from recent customer reviews
Quality Issues
Numerous customers reported receiving poorly prepared pizzas, missing ingredients, and overall decline in food quality.
Customer Service
Many reviews highlighted poor customer service experiences, including rude staff, unhelpful managers, and lack of resolution for complaints.
Delivery Problems
Customers frequently experienced issues with delivery, including late arrivals, incorrect orders, and unsatisfactory handling by delivery drivers.
Management Concerns
Several reviews mentioned unprofessional behavior from management, including dismissive attitudes and lack of accountability.
Health and Safety
There were multiple complaints regarding unsanitary practices, such as employees not wearing gloves while handling food.
- IIItzAnthony12Nov 13, 20251.0Whoever had the great idea to make pizza orders go through a call center in another country should get a massive raise! Corporate is garbage and will tell you you're wrong.
- JJJoeNov 8, 20251.0Why can't I get a pizza delivered to my door with ease anymore! Like when we were kids. I call the store, they tell me to order online. Try to order online and always get some sort of error. "Deal no longer available", "invalid Payment method", etc. What gives?? I just want a pizza delivered and give you cash. How hard is that? Prove me wrong!!
- EAEva AlfonsoNov 5, 20251.0On Saturday, November 1, I bought a pizza from the new Papa John's on Marigold Avenue in Florida. I ate this pizza about 5 o'clock.; about 11 o'clock at night I started feeling like I wanted to throw up I feel dizzy. I feel like I was floating. I was babbling I had company over and they said that I look grey My Goddaughter stood with me till 1:30 in the morning till I felt better. I'm not really better. I've been sick since Saturday. with nausea stomach aches I went to the walk-in clinic and they gave me medicine, but I've been sick since November 1. Today is November 5. I went to the Papa John's and told them about the pizza And they refunded me the money my thing is I really sick. A lot of people are worried about me. I've never had pizza that got What I found out was that the dough was not properly cooked🤮🤮 I had to throw the rest of the pizza in the garbage can
- EDEmry DennisOct 27, 20251.0We used to love Papa John’s, but our recent experience completely changed our opinion. While the brand itself has a good reputation, poor management or supervision can really harm it. None of the pizzas we ordered met quality standards—several were missing ingredients and poorly prepared. When we reached out, the so-called manager refused to offer a refund or any customer-focused solution. Papa John’s quality has become inconsistent, so think twice before ordering. There are plenty of other options out there.
- EAEmily AveryOct 26, 20251.0Papa Johns switching to Doordash is a HUGE mistake. Those doordash vehicles are disgusting and just have no clue…. The specific store we got pizza from has always taken an hour plus for making one single pizza (trust, easy pizza to make) it’s just embarrassing. I’ll no longer go to that specific store or order delivery from Papa Johns ever again. Get your crap together lol
Frequently Asked Questions About Papa Johns Headquarters
What is the address of Papa Johns Headquarters in Louisville?
Papa Johns Headquarters is located at 2002 Papa Johns Blvd, Louisville, KY 40299, USA.
Are delivery services available at Papa Johns Headquarters?
No, Papa Johns Headquarters does not offer delivery services as it is closed for delivery every day of the week.
Can I order takeout from Papa Johns Headquarters?
No, Papa Johns Headquarters is closed for takeout every day of the week and does not offer takeout services.
Does Papa Johns Headquarters provide an online ordering option?
Yes, you can order online for delivery or carryout through their official website at https://www.papajohns.com/order/.
What are the main services offered by Papa Johns Headquarters?
Papa Johns Headquarters specializes in delivery, takeout, order ahead, dinner, lunch, and dessert services, although currently closed for delivery and takeout.
How can I contact Papa Johns Headquarters by phone?
You can reach Papa Johns Headquarters by calling +1 877-547-7272.
Are there any nearby parks where I can relax before or after visiting Papa Johns Headquarters?
Yes, Papa John's Park and Papa John's Park Waterfall are nearby parks where you can relax before or after your visit.
Which nearby places offer additional Papa Johns dining experiences?
Nearby Papa Johns dining options include Papa John's Pizza, Papa Johns World Headquarters, and Papa John's Mexico, providing various choices for pizza and fast food.
Is there public transit or event venues near Papa Johns Headquarters?
Yes, NOAH'S Event Venue is nearby, which can be useful if you're attending events and want to visit Papa Johns Headquarters before or after.
Where can I find official Papa Johns social media and apps for ordering?
You can follow Papa Johns on Facebook at https://www.facebook.com/papajohnsus and Twitter @PapaJohns. The mobile apps are available on iOS and Android platforms.