CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.
While some customers praised individual staff members for their friendliness and helpfulness, many reviews highlighted issues with overall staff attitude and professionalism, particularly in handling mistakes.
Food Quality
Customers generally enjoyed the food, noting specific items like the strawberry salad and breakfast sandwiches, but there were complaints about inconsistent quality, stale ingredients, and missing items.
Service Speed
Numerous reviews mentioned slow service, particularly in the drive-thru and during order pickups, with some customers expressing frustration over long wait times.
Cleanliness
The restaurant was often described as clean and inviting, although some customers reported issues with dirty tables and unsanitary conditions.
Pricing Concerns
Many customers felt that the prices were high relative to the portion sizes and quality of food, leading to dissatisfaction with the value for money.
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Ellery Thomason
Nov 16, 2025
1.0
They take self service to the extreme. I ordered two ceaser salads both with baguette sides. I didn’t receive the baguettes. They didn’t come with dressing. There was a hair in one of them bowls and both bowls had dust and dirt on them. didn’t even look like they have been cleaned. very unhappy with my whole lunch today. i tried to get someone attention to fix it and no one help me.
LV
Lindsey Velie
Oct 24, 2025
5.0
As a Sip Club member I visit a lot of Paneras, this one consistently has the best staff! Shout out to Ada for her attention to detail and positive attitude every morning!
MW
MIchael Wojcicki
Oct 14, 2025
4.0
Convenient location getting on or off to 65 or going north on bardstown road.
VV
Val
Oct 9, 2025
1.0
Haven't been in a while. Was hoping for better sandwiches were going to be better. Not so much. Not going back Period.
KS
Karla Gonzalez Salazar
Oct 2, 2025
1.0
El servicio es pésimo, fuimos a comprar se dijo que pusieran más atún por que anteriormente habíamos pedido y venía muy poco entonces se le pidió a los trabajadores que hicieran y cuando llegamos a la casa a comer no pusieron el atún y cuando volvimos a reclamar las tres personas que eran blancos empezaron a reirse , sola una mujer que no era blanca salió directamente adevolver el dinero.Los trabajadores son horribles.