CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported slow service, incorrect orders, and items missing from their orders.
Food Quality
While some customers praised the food, others noted issues with preparation and freshness, including overcooked items and incorrect ingredients.
Staff Performance
Customer experiences with staff varied widely, with some praising friendly and helpful employees, while others criticized poor management and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall dining experience.
Inventory Problems
Customers frequently noted that the location was out of key menu items, leading to frustration and disappointment.
KR
Kevin Ruth
4 days ago
1.0
We ordered a spicy stk Asiago for both me and my wife and they put two slivers of steak on it. It wasn’t bad service. They were nice but super shady with the meat. Idk whether they get a bonus for the amount of meat they save but it was ridiculous to pay 30 something dollars and to be disappointed.
VS
Vanessa Simagan
Jan 6, 2026
3.0
Drive thru extremely slow...food came quickly. Distracted by our destination we didn't double check our order and a sandwich was missing. Very Disappointed. What we had was very good.
VS
Virginia Shoulders
Dec 14, 2025
1.0
I’ve sat in the line for this place for 40+ minutes just for soup and salad. It ridiculous. Hire more people, pay your people better or continue to lose business until corporate shuts you down. I’ve watched 6 people leave the line.
KG
Katarina Gimborys
Nov 10, 2025
5.0
I went through drive through today at 456pm and I have to give London a shoutout! She gave exceptional customer service! I work in sales and she was super friendly I felt her energy through the communication. She upsold me on a Pastry and even recommended her favorite which I got! When I pulled up she told me it would be a few minutes and how was my day. She is truly a delight and A great asset for your location! Not too many young people care and she definitely did. We talked about school and our common sport of track. It was very refreshing and genuine! Kudos to this young lady! I will
Definitely be back because of her exceptional service!
LS
Lisa Spangler
Oct 12, 2025
1.0
EVERYTIME I COME HERE THEY ARE OUT OF EVERYTHING!!!! If you do inventory regularly an order your truck you will have enough supplies…. They have none of the iced coffees again today there always out of multiple food items this is literally every time I visit this location… i drive by this location everyday at many different times and I never see it busy so I don’t understand why everything is always out I get you can’t stock up on bakery items but being out of several sandwiches and not being able to get any of the iced coffees is crazzzy…. I don’t know how this place is gonna stay open because I have not visited here one time and them not be out of several ingredients to make menu items and that’s not an exaggeration it’s been literally every time! Customers are not going to drive to this location when things are always out.
Does Panera Bread at 6900 Dixie Highway accept reservations?
No, Panera Bread at this location does not accept reservations.
What are the regular opening hours for Panera Bread Louisville on weekdays?
Panera Bread Louisville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Can I order Panera Bread for delivery and what are the delivery hours?
Yes, Panera Bread offers delivery every day with hours from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 9:00 PM on Sunday.
Does Panera Bread offer drive-thru and takeaway services?
Yes, this Panera Bread location has a drive-thru and provides takeout services.
What payment options are accepted at Panera Bread Louisville?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
What type of food specialties does Panera Bread offer?
Panera Bread offers specialties such as You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, Flatbread Sandwiches, Soup In a Breadbowl, and Vegetarian Broth Bowls.
Is Panera Bread Louisville family-friendly and what attire is recommended?
The cafe provides a warm and welcoming environment suitable for families, and the recommended attire is casual.
Are there nearby transit options or landmarks to help locate Panera Bread at 6900 Dixie Highway?
Nearby, you can find the PNC Bank which offers ATM and banking services, and The Home Depot, a large hardware and home improvement store. These landmarks can help you locate Panera Bread easily.
Are there other dining options close to Panera Bread in Louisville?
Yes, nearby dining options include Qdoba Mexican Restaurant, Burger King, Buffalo Wild Wings, and KFC, offering a variety of fast food and restaurant choices.
What health-related services are near Panera Bread Louisville?
Close to Panera Bread are several health services including KORT Physical Therapy, Gaddie Eye Centers, VisionFirst optometrists, and dental offices like Aspen Dental and Motto Clear Aligners.