Panera Bread

4.1
1015 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6900 Dixie Highway, Louisville, KY
40258, United States

Hours

Reviews

4.1
1,015 reviews
5 stars
588
4 stars
182
3 stars
109
2 stars
50
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and items missing from their orders.

Food Quality

While some customers praised the food, others noted issues with preparation and freshness, including overcooked items and incorrect ingredients.

Staff Performance

Customer experiences with staff varied widely, with some praising friendly and helpful employees, while others criticized poor management and unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall dining experience.

Inventory Problems

Customers frequently noted that the location was out of key menu items, leading to frustration and disappointment.
  • KR
    Kevin Ruth
    4 days ago
    1.0
    We ordered a spicy stk Asiago for both me and my wife and they put two slivers of steak on it. It wasn’t bad service. They were nice but super shady with the meat. Idk whether they get a bonus for the amount of meat they save but it was ridiculous to pay 30 something dollars and to be disappointed.
  • VS
    Vanessa Simagan
    Jan 6, 2026
    3.0
    Drive thru extremely slow...food came quickly. Distracted by our destination we didn't double check our order and a sandwich was missing. Very Disappointed. What we had was very good.
  • VS
    Virginia Shoulders
    Dec 14, 2025
    1.0
    I’ve sat in the line for this place for 40+ minutes just for soup and salad. It ridiculous. Hire more people, pay your people better or continue to lose business until corporate shuts you down. I’ve watched 6 people leave the line.
  • KG
    Katarina Gimborys
    Nov 10, 2025
    5.0
    I went through drive through today at 456pm and I have to give London a shoutout! She gave exceptional customer service! I work in sales and she was super friendly I felt her energy through the communication. She upsold me on a Pastry and even recommended her favorite which I got! When I pulled up she told me it would be a few minutes and how was my day. She is truly a delight and A great asset for your location! Not too many young people care and she definitely did. We talked about school and our common sport of track. It was very refreshing and genuine! Kudos to this young lady! I will Definitely be back because of her exceptional service!
  • LS
    Lisa Spangler
    Oct 12, 2025
    1.0
    EVERYTIME I COME HERE THEY ARE OUT OF EVERYTHING!!!! If you do inventory regularly an order your truck you will have enough supplies…. They have none of the iced coffees again today there always out of multiple food items this is literally every time I visit this location… i drive by this location everyday at many different times and I never see it busy so I don’t understand why everything is always out I get you can’t stock up on bakery items but being out of several sandwiches and not being able to get any of the iced coffees is crazzzy…. I don’t know how this place is gonna stay open because I have not visited here one time and them not be out of several ingredients to make menu items and that’s not an exaggeration it’s been literally every time! Customers are not going to drive to this location when things are always out.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 6900 Dixie Highway accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the regular opening hours for Panera Bread Louisville on weekdays?

Panera Bread Louisville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.