CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported receiving incorrect orders, long wait times, and unhelpful staff.
Food Quality
Feedback on food quality was mixed, with some praising specific items while others reported stale or poorly prepared food.
Cleanliness
The restaurant was noted for being clean, but some customers experienced issues with cleanliness during busy times.
Pricing Concerns
Many reviews mentioned that the prices are considered high relative to the portion sizes and quality of food.
Staff Friendliness
While some customers praised the friendliness of the staff, others reported rude or indifferent service.
AW
Andrew Weinberger
Aug 27, 2025
5.0
Generally very nice people who are efficient and understanding. It’s a high traffic location and one of the only food options in that part of the Health Science Campus.
TC
T Coffey
Aug 25, 2025
1.0
5 visits, 5 wrong orders...dont slice, toast when you dont want it toasted, wrong cream cheese or no cream cheese and they check the receipt off with a big smiley face like the order is right. I also put order in advance....Absolutely zero excuses
AK
Artur Katsynel
Jul 16, 2025
1.0
Had drink refills in all paneras except this one, so rude and ridiculous for drink that cost 5$ , also more than half self-services kiosk didn't work. Salad was not at all as shown on the picture
TB
Tasha Bell
Jul 11, 2025
1.0
My experience today, Dasher with multiple orders takes 40 min to deliver our cold food. Look in the bag after 40 mins of waiting to have missing food. If you were out of Souffle call "Hey where out is there Something else you'd like?" Very simple. That didn't happen. oh and the$5 fruit cup with the 3 slithers of 1 strawberry, smushed old blueberries the only item I received that I ordered. So I'm hangry with no food. Plot thickens I don't get my money back I receive a "Credit" from a place I will no longer order from. Such great customer service all around TGIF!!!!!
P.S. to Dashers would you pay or like cold food, while you snatching up all these orders then taking an eternity to deliver. But hey you got paid and you got the tip you didn't deserve wooohooo!!!!
Yes someone pissed in my cheerio's today and no I don't feel like myself lol (Hangry feeling like Mike Tyson at this point) lmao
AJ
Albert Papazoni Jr
Jul 10, 2025
4.0
Went at lunch, very busy.
You order on App or Store App. Very easy to use. Fast service.
No, Panera Bread Louisville does not accept reservations.
What are the hours of operation for Panera Bread at 401 E Chestnut Street?
Panera Bread is open Monday through Friday from 6:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does Panera Bread offer delivery and takeout services?
Yes, Panera Bread offers both delivery and takeout services.
Can I order food from Panera Bread Louisville via mobile apps?
Yes, you can order via the Panera Bread app available on the Apple App Store or online for rapid pick-up or delivery.
What types of meals are served at Panera Bread Louisville?
They serve breakfast, lunch, brunch, and dinner.
What specialties can I expect on the menu at Panera Bread?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What payment options are accepted at Panera Bread Louisville?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a nearby medical center close to Panera Bread Louisville?
Yes, Tiffany N Wright, MD, and Lucinda T Wright, MD medical centers are nearby, which might be convenient for patients or visitors grabbing a meal.
Are there healthcare specialists near Panera Bread Louisville?
Yes, many healthcare professionals including neurologists like Disha Shah and Alexi R. Hernandez, psychiatrists such as Nicholas Mullins and Melissa Simmons, and surgeons including Ashley Higdon practice nearby.
How can nearby points of interest like University Surgical Associates assist visitors to Panera Bread?
University Surgical Associates is close by and could be a convenient location for patients or staff to grab meals or coffee at Panera Bread before or after appointments.