Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
849 reviews
5 stars
423
4 stars
204
3 stars
80
2 stars
67
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unhelpful staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about portion sizes, freshness, and incorrect ingredients.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Pricing Concerns
Several reviews mentioned that the prices were high relative to the quality and portion sizes of the food, leading to perceptions of poor value.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness, indicating that service can vary.
- KRKirk Roberts4 days ago2.0People were friendly, food tasted just like it does at every other Panera, but I hope the kitchen is cleaner than the disgusting bathroom.
- JPJennie PryorOct 30, 20253.0Took 20 mins to get two sandwiches! And they didn't put the bagel we paid for in the bag! Employees verbally complaining about having to complete orders.
- NHNatalie HouchensOct 7, 20253.0Looks like they are doing some painting. I frequented this Panera for years and I think this is the first that they’ve done anything to spruce it up. I hope they hit the restrooms too because they look pretty tired.
- JDJamison DeamSep 21, 20251.0Every time I’ve been to this Panera it’s an issue. Normally it just takes forever to get through the drive thru, or they get the order wrong. But today they topped that, by telling me I can’t add tomato to the sandwich I was trying to order. When I asked why I couldn’t add tomato to the sandwich I was told that Corporate won’t allow him to add tomato to my sandwich. Ok Panera you win. I won’t go to your restaurants anymore.
- SGStephen GercakSep 9, 20251.0Way over priced. Food is mediocre. Management is an utter joke. Don't follow food service cleanliness standards.. food inspections need to happen ASAP. Also consistently violate labor laws. Eat here at your own risk.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
Panera Bread does not accept reservations.
What are Panera Bread's hours of operation?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What types of meals are served at Panera Bread in Louisville?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread offer delivery and pickup services?
Yes, Panera Bread offers pick-up, drive-thru, and delivery services, but curbside pickup is not available.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, cash, Discover, MasterCard, and Visa.
Can I order Panera Bread online or via an app?
Yes, you can order online through Panera Bread's website or use the Panera Bread app available on the Apple App Store.
What type of environment and menu focus does Panera Bread offer?
Panera Bread focuses on quality, clean ingredients in a warm and welcoming environment with a menu of soups, salads, and sandwiches made with care.
Are there any nearby banks where I can withdraw cash before visiting Panera Bread?
Yes, U.S. Bank, U.S. Bank ATM, and PNC Bank are nearby and can be convenient for withdrawing cash before dining at Panera Bread.
What nearby places can I visit for shopping or entertainment after eating at Panera Bread?
Nearby shopping and entertainment options include Mattress and More for furniture, GameStop for video games and electronics, and LilyRose Boutique for clothing and gifts.
Are there any health or medical facilities near Panera Bread?
Yes, DaVita Springhurst Dialysis and Tina Yuan MD, PHD Prospect Internal Medicine are nearby, making Panera Bread a convenient dining option for patients or visitors to these facilities.