CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about portion sizes, incorrect ingredients, and food being served cold or stale.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
While some staff members received praise for their friendliness, many reviews mentioned rude or indifferent behavior from employees.
Value for Money
Several customers expressed dissatisfaction with the pricing relative to the quality and quantity of food received.
TD
Tom D
Dec 26, 2025
5.0
This 5 stars pretty much goes to Patrick. What an absolute rockstar consistently. Not just today, but ALWAYS a shining star of wonderful and friendly service. Beyond above and beyond but in another galaxy of service. Thanks for being awesome Patrick!!
BA
Bryan Adams
Dec 13, 2025
2.0
Haven’t gotten the bread bowl soup in a while…huge disappointment in the size of the bowl and amount of soup. Literally a snack size versus the “old days”. I know…I’m old and everything is that way now but sharing anyway.
CG
Caty Garcia
Dec 3, 2025
1.0
I went through the drive thru, spent $16 and my soup and coffee are COLD 😮💨
KR
Kirk Roberts
Nov 20, 2025
2.0
People were friendly, food tasted just like it does at every other Panera, but I hope the kitchen is cleaner than the disgusting bathroom.
JP
Jennie Pryor
Oct 30, 2025
3.0
Took 20 mins to get two sandwiches! And they didn't put the bagel we paid for in the bag! Employees verbally complaining about having to complete orders.
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What types of meals are served at Panera Bread in Louisville?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread offer delivery and pickup services?
Yes, Panera Bread offers pick-up, drive-thru, and delivery services, but curbside pickup is not available.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, cash, Discover, MasterCard, and Visa.
Can I order Panera Bread online or via an app?
Yes, you can order online through Panera Bread's website or use the Panera Bread app available on the Apple App Store.
What type of environment and menu focus does Panera Bread offer?
Panera Bread focuses on quality, clean ingredients in a warm and welcoming environment with a menu of soups, salads, and sandwiches made with care.
Are there any nearby banks where I can withdraw cash before visiting Panera Bread?
Yes, U.S. Bank, U.S. Bank ATM, and PNC Bank are nearby and can be convenient for withdrawing cash before dining at Panera Bread.
What nearby places can I visit for shopping or entertainment after eating at Panera Bread?
Nearby shopping and entertainment options include Mattress and More for furniture, GameStop for video games and electronics, and LilyRose Boutique for clothing and gifts.
Are there any health or medical facilities near Panera Bread?
Yes, DaVita Springhurst Dialysis and Tina Yuan MD, PHD Prospect Internal Medicine are nearby, making Panera Bread a convenient dining option for patients or visitors to these facilities.