Panera Bread

4.0
854 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
10451 Champion Farms Drive, Louisville, KY
40241, United States

Hours

Reviews

4.0
854 reviews
5 stars
426
4 stars
204
3 stars
80
2 stars
68
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about portion sizes, incorrect ingredients, and food being served cold or stale.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

While some staff members received praise for their friendliness, many reviews mentioned rude or indifferent behavior from employees.

Value for Money

Several customers expressed dissatisfaction with the pricing relative to the quality and quantity of food received.
  • TD
    Tom D
    Dec 26, 2025
    5.0
    This 5 stars pretty much goes to Patrick. What an absolute rockstar consistently. Not just today, but ALWAYS a shining star of wonderful and friendly service. Beyond above and beyond but in another galaxy of service. Thanks for being awesome Patrick!!
  • BA
    Bryan Adams
    Dec 13, 2025
    2.0
    Haven’t gotten the bread bowl soup in a while…huge disappointment in the size of the bowl and amount of soup. Literally a snack size versus the “old days”. I know…I’m old and everything is that way now but sharing anyway.
  • CG
    Caty Garcia
    Dec 3, 2025
    1.0
    I went through the drive thru, spent $16 and my soup and coffee are COLD 😮‍💨
  • KR
    Kirk Roberts
    Nov 20, 2025
    2.0
    People were friendly, food tasted just like it does at every other Panera, but I hope the kitchen is cleaner than the disgusting bathroom.
  • JP
    Jennie Pryor
    Oct 30, 2025
    3.0
    Took 20 mins to get two sandwiches! And they didn't put the bagel we paid for in the bag! Employees verbally complaining about having to complete orders.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are Panera Bread's hours of operation?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.