CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported rude or unhelpful staff, particularly from management, leading to negative experiences.
Order Accuracy
There were frequent complaints about incorrect orders, missing items, and miscommunication regarding menu availability.
Food Quality
While some customers praised the food, others expressed disappointment with portion sizes, freshness, and preparation.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and restrooms.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members who provided good service.
CS
Christina Smith
Jan 4, 2026
5.0
Great food and nice, helpful staff
CT
Christopher Timm
Dec 22, 2025
4.0
Prices have gone up
PN
Paul Nguyen
Dec 7, 2025
1.0
The girl wear the bandanna is so rude! She took our receipt at put it in our soup when we came to the counter to get our food. Not a sorry or a care in the world.
LL
Laurel Sanders-Baker (LBM3)
Dec 2, 2025
5.0
Cheddar broccoli soup is addictive and sandwiches are always good . Great staff , quiet and self serve for hot and cold drinks is nice , you can make how you like.
AN
Ashley Nicole
Oct 19, 2025
2.0
So idk if he’s the manager or not but he really thinks he’s funny. I order a bagel sliced and slightly toasted well he tried to say it was slightly toasted the left side I would believe but the right naw cuz both ar hard as a rock to where someone with no teeth can’t eat it cuz the outside of it hurts their gums do to been hard for then the replacement is soft and he swears it went in the toaster
What are the opening hours for dine-in and delivery at Panera Bread?
Panera Bread is open from 6:00 AM to 9:00 PM Monday to Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday. Delivery hours match these times except Sunday opens at 7:00 AM.
Can I order food online or use a mobile app for Panera Bread?
Yes, you can order online via their website or use the Panera Bread mobile app available on the Apple App Store.
Does Panera Bread offer drive-thru and delivery services?
Yes, Panera Bread offers drive-thru, delivery, and pick-up services for your convenience.
What types of meals and cuisine does Panera Bread offer?
Panera Bread serves breakfast, brunch, lunch, and dinner featuring soups, salads, sandwiches, freshly baked artisan breads, and vegetarian options.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there complimentary Wi-Fi and what is the attire at Panera Bread?
Yes, Panera Bread provides complimentary Wi-Fi, and the attire is casual.
Which nearby fast food restaurants can I visit around Panera Bread at 3131 Poplar Level Rd?
Nearby fast food options include Taco Bell, McDonald's, Qdoba, and Jersey Mike's Subs—all within close proximity to Panera Bread for varied dining choices.
Are there nearby health and medical services close to Panera Bread?
Yes, nearby health services include Harold Bays MD (endocrinologist), LMARC Research Center (medical research and hospital), Your Body Goal (nutritionist and weight loss center), and Norton Immediate Care Center - Audubon (cardiologist and doctor).
What nearby places of interest can a customer visit before or after dining at Panera Bread?
Customers can visit Audubon Park United Methodist Church, Walmart Neighborhood Market, Sun Tan City (beauty and spa), and UPS Access Point location (shipping services) for various activities around the area.