Panera Bread

4.2
1165 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3131 Poplar Level Rd, Louisville, KY
40213, United States

Hours

Reviews

4.2
1,165 reviews
5 stars
647
4 stars
295
3 stars
97
2 stars
49
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, particularly from management, leading to negative experiences.

Order Accuracy

There were frequent complaints about incorrect orders, missing items, and miscommunication regarding menu availability.

Food Quality

While some customers praised the food, others expressed disappointment with portion sizes, freshness, and preparation.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and restrooms.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly and helpful staff members who provided good service.
  • CS
    Christina Smith
    Jan 4, 2026
    5.0
    Great food and nice, helpful staff
  • CT
    Christopher Timm
    Dec 22, 2025
    4.0
    Prices have gone up
  • PN
    Paul Nguyen
    Dec 7, 2025
    1.0
    The girl wear the bandanna is so rude! She took our receipt at put it in our soup when we came to the counter to get our food. Not a sorry or a care in the world.
  • LL
    Laurel Sanders-Baker (LBM3)
    Dec 2, 2025
    5.0
    Cheddar broccoli soup is addictive and sandwiches are always good . Great staff , quiet and self serve for hot and cold drinks is nice , you can make how you like.
  • AN
    Ashley Nicole
    Oct 19, 2025
    2.0
    So idk if he’s the manager or not but he really thinks he’s funny. I order a bagel sliced and slightly toasted well he tried to say it was slightly toasted the left side I would believe but the right naw cuz both ar hard as a rock to where someone with no teeth can’t eat it cuz the outside of it hurts their gums do to been hard for then the replacement is soft and he swears it went in the toaster

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for dine-in and delivery at Panera Bread?

Panera Bread is open from 6:00 AM to 9:00 PM Monday to Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday. Delivery hours match these times except Sunday opens at 7:00 AM.