Panera Bread

4.1
940 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
500 S Hurstbourne Pkwy, Louisville, KY
40222, United States

Hours

Reviews

4.1
940 reviews
5 stars
516
4 stars
209
3 stars
84
2 stars
42
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed disappointment with food quality, citing small portions, incorrect orders, and inconsistent freshness.

Service Issues

Many reviews highlighted poor service, including rude staff, slow drive-thru times, and frequent order mistakes.

Cleanliness

Multiple customers reported unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Pricing Concerns

Several customers felt that the prices were too high for the quality and quantity of food received.

Positive Staff Interactions

Despite the issues, some customers praised friendly and attentive staff, particularly in assisting those with special needs.
  • AC
    aydyn chalayev
    Nov 12, 2025
    1.0
    Rude worker at the driver through and also I wanted them to heat up the food and they never did.
  • JO
    Jill Ort
    Oct 8, 2025
    4.0
    Panera is a good go to. Decent food. Great hazelnut coffee.
  • SD
    Sheila D
    Sep 27, 2025
    5.0
    They don't have pizza anymore!
  • JS
    John Smith
    Sep 17, 2025
    4.0
    The food and service was great. I did have one glaring issue though. There was a worker loudly proclaiming that she doesn’t get paid to bus tables, that she’s only supposed to be keeping the room clean and stormed off in the middle of my lunch. I thought it was very unprofessional.
  • SE
    Sunny Ennis
    Sep 11, 2025
    3.0
    Remodeling: only one bathroom and lights don’t work, tables wobbly, a challenging work space and not kid friendly at this time. Service and food excellent

Frequently Asked Questions About Panera Bread

Does Panera Bread at 500 S Hurstbourne Pkwy accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the opening hours for Panera Bread in Louisville?

Panera Bread is open daily from 6:00 AM to 9:00 PM, except on Sundays when it opens at 7:00 AM.