CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.
Customers expressed disappointment with food quality, citing small portions, incorrect orders, and inconsistent freshness.
Service Issues
Many reviews highlighted poor service, including rude staff, slow drive-thru times, and frequent order mistakes.
Cleanliness
Multiple customers reported unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Pricing Concerns
Several customers felt that the prices were too high for the quality and quantity of food received.
Positive Staff Interactions
Despite the issues, some customers praised friendly and attentive staff, particularly in assisting those with special needs.
AC
aydyn chalayev
Nov 12, 2025
1.0
Rude worker at the driver through and also I wanted them to heat up the food and they never did.
JO
Jill Ort
Oct 8, 2025
4.0
Panera is a good go to. Decent food. Great hazelnut coffee.
SD
Sheila D
Sep 27, 2025
5.0
They don't have pizza anymore!
JS
John Smith
Sep 17, 2025
4.0
The food and service was great. I did have one glaring issue though. There was a worker loudly proclaiming that she doesn’t get paid to bus tables, that she’s only supposed to be keeping the room clean and stormed off in the middle of my lunch. I thought it was very unprofessional.
SE
Sunny Ennis
Sep 11, 2025
3.0
Remodeling: only one bathroom and lights don’t work, tables wobbly, a challenging work space and not kid friendly at this time.
Service and food excellent
Does Panera Bread at 500 S Hurstbourne Pkwy accept reservations?
No, Panera Bread at this location does not accept reservations.
What are the opening hours for Panera Bread in Louisville?
Panera Bread is open daily from 6:00 AM to 9:00 PM, except on Sundays when it opens at 7:00 AM.
What meals are served at Panera Bread Louisville?
They serve breakfast, brunch, lunch, and dinner.
What types of payment does Panera Bread accept?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread offer delivery and drive-thru services?
Yes, this location offers delivery, drive-thru, and pick up services.
How can I order from Panera Bread online or via an app?
You can order online via their website or use the Panera Bread app available on the Apple App Store.
Where is Panera Bread located in Louisville?
It is located at 500 S Hurstbourne Parkway, Louisville, KY 40222, USA.
What nearby restaurants are close to Panera Bread on S Hurstbourne Pkwy?
Nearby restaurants include Chili's, Chipotle Mexican Grill, Jason's Deli, Mimi's Cafe, McAlister’s Deli, Connors Steak & Seafood, Carrabba’s Italian Grill, and Romano's Macaroni Grill.
Are there other cafes or coffee shops near Panera Bread?
Yes, there is another Panera Bread, coffee shops, and Mimi’s Bistro + Bakery nearby for additional cafe options.
What nearby services or shops can customers visit around Panera Bread?
Nearby shops and services include Amy’s Hallmark Shop for cards, Taylor Trunk Company and Tumi for luggage, Darling State of Mind for women's clothing, and Spavia Day Spa for beauty services.