Panera Bread

4.0
1241 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6221 Dutchmans Lane, Louisville, KY
40205, United States

Hours

Reviews

4.0
1,241 reviews
5 stars
655
4 stars
276
3 stars
134
2 stars
55
1 star
121

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally appreciate the food quality, especially the soups and sandwiches, but there are complaints about stale items and incorrect orders.

Service Speed

Many reviews highlight extremely slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for poor attitudes and unprofessional behavior.

Cleanliness

Several customers noted issues with cleanliness, including messy areas and unsanitary conditions.

Pricing

Customers find the prices to be on the higher side, with mixed feelings about the value for money.
  • KW
    Kevin Wingfield
    3 days ago
    3.0
    Ordered online for quick pick up. Still had to wait in line to get order. When it was handed to me the bag was unsealed and just sitting behind counter. Seems quality has been lacking the last couple of times I have visited.
  • PC
    Paul Clark
    6 days ago
    5.0
    Walked right up and had my order taken immediately by a super friendly Panera associate. Hot coffee, a birthday cookie, and pleasant conversation. I love coming here!
  • HM
    Heysha Diaz Melendez
    Dec 28, 2025
    4.0
    I always find Panera a little pricey, but I return because I like their ingredients. Had two soups in bread bowls, 1x 1/2 sandwich, a smoothie, and a chocolate croissant. Spent $35 for 2 people for lunch.
  • DB
    Donald Beck
    Dec 27, 2025
    5.0
    Recently visited this Panera Bread location to pick up an online order for lunch around 1 pm. Order was placed about 15 prior to pickup and was ready on the pickup shelf as promised and clearly marked. We ordered a "pick two" meal with butternut squash soup and a cheese sandwich, and a full turkey and cheddar sandwich with some customizations and a brownie for dessert. The food items were superb! Note: We do road trips often and will veer from our itinerary to get a lunch at Panera Bread.
  • CH
    Constance Harris
    Dec 20, 2025
    5.0
    All Panera Bread locations are awesome to me. Customer service is always prompt and inviting. Ciabata Steak sandwich is my fav. Love the fireplaces, always a nice touch.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours of Panera Bread on weekdays?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Thursday, and from 6:00 AM to 10:00 PM on Friday.