CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally appreciate the food quality, especially the soups and sandwiches, but there are complaints about stale items and incorrect orders.
Service Speed
Many reviews highlight extremely slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor attitudes and unprofessional behavior.
Cleanliness
Several customers noted issues with cleanliness, including messy areas and unsanitary conditions.
Pricing
Customers find the prices to be on the higher side, with mixed feelings about the value for money.
KW
Kevin Wingfield
3 days ago
3.0
Ordered online for quick pick up. Still had to wait in line to get order. When it was handed to me the bag was unsealed and just sitting behind counter. Seems quality has been lacking the last couple of times I have visited.
PC
Paul Clark
6 days ago
5.0
Walked right up and had my order taken immediately by a super friendly Panera associate. Hot coffee, a birthday cookie, and pleasant conversation. I love coming here!
HM
Heysha Diaz Melendez
Dec 28, 2025
4.0
I always find Panera a little pricey, but I return because I like their ingredients. Had two soups in bread bowls, 1x 1/2 sandwich, a smoothie, and a chocolate croissant. Spent $35 for 2 people for lunch.
DB
Donald Beck
Dec 27, 2025
5.0
Recently visited this Panera Bread location to pick up an online order for lunch around 1 pm. Order was placed about 15 prior to pickup and was ready on the pickup shelf as promised and clearly marked. We ordered a "pick two" meal with butternut squash soup and a cheese sandwich, and a full turkey and cheddar sandwich with some customizations and a brownie for dessert. The food items were superb!
Note: We do road trips often and will veer from our itinerary to get a lunch at Panera Bread.
CH
Constance Harris
Dec 20, 2025
5.0
All Panera Bread locations are awesome to me. Customer service is always prompt and inviting. Ciabata Steak sandwich is my fav. Love the fireplaces, always a nice touch.
What are the opening hours of Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Thursday, and from 6:00 AM to 10:00 PM on Friday.
Does Panera Bread offer delivery and pickup services?
Yes, Panera Bread offers delivery as well as drive-thru and pick up services.
Can I order food online from Panera Bread?
Yes, you can order food online via the Panera Bread website or through their mobile app available on the Apple App Store.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment methods does Panera Bread accept?
Panera Bread accepts American Express, cash, Discover, Mastercard, and Visa.
What is the address and contact number for Panera Bread in Louisville?
Panera Bread is located at 6221 Dutchmans Lane, Louisville, KY 40205. You can contact them at +1 502-895-9991.
Are there any nearby places where I can go after visiting Panera Bread?
Yes, nearby places include Jaggers Restaurant for American cuisine and burgers, Tilted Kilt Pub & Eatery for pub food, and Maker's Mark Distillery for a distillery tour and drinks.
Is there a coffee shop near Panera Bread where I can grab a coffee?
Yes, Starbucks is a nearby coffee shop where you can enjoy a coffee before or after visiting Panera Bread.
Which health and medical facilities are located near Panera Bread?
Nearby health and medical facilities include Pallitus Health Partners, Hosparus Health, Concentra Urgent Care, and Baptist Health Medical Group Cardiology.