CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Louisville is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported extremely long wait times, especially in the drive-thru, with some stating it took over 30 minutes to receive their orders.
Food Quality
While some customers praised the food, others noted inconsistencies in quality, such as stale items and incorrect orders.
Customer Service
Feedback on staff interactions was mixed; some employees were described as friendly and helpful, while others were reported as rude or unprofessional.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and lack of hairnets in the kitchen.
Pricing
Customers frequently commented on the high prices relative to the portion sizes and quality of food.
MB
Melanie Bramer
2 days ago
5.0
I want to thank James the employee who was so kind and patient to me!!! He personally helped me navigate the app and could definitely see I was struggling with it. It made the whole experience at Panera a totally different experience. Much appreciated!! My food was delicious. I even witnessed the manager on duty (name unkn) cleaning up the dining room and helping patrons with refils. I will definitely be back with this type of service.
SS
Sherry (Sher)
Jan 22, 2026
2.0
Panera bread has changed their recipe on their Mediterranean veggie sandwich. It's pretty nasty. That and the soup were the only reasons I went there.
KW
Kevin Wingfield
Jan 9, 2026
3.0
Ordered online for quick pick up. Still had to wait in line to get order. When it was handed to me the bag was unsealed and just sitting behind counter. Seems quality has been lacking the last couple of times I have visited.
PC
Paul Clark
Jan 6, 2026
5.0
Walked right up and had my order taken immediately by a super friendly Panera associate. Hot coffee, a birthday cookie, and pleasant conversation. I love coming here!
DB
Donald Beck
Dec 27, 2025
5.0
Recently visited this Panera Bread location to pick up an online order for lunch around 1 pm. Order was placed about 15 prior to pickup and was ready on the pickup shelf as promised and clearly marked. We ordered a "pick two" meal with butternut squash soup and a cheese sandwich, and a full turkey and cheddar sandwich with some customizations and a brownie for dessert. The food items were superb!
Note: We do road trips often and will veer from our itinerary to get a lunch at Panera Bread.
What are the opening hours of Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Thursday, and from 6:00 AM to 10:00 PM on Friday.
Does Panera Bread offer delivery and pickup services?
Yes, Panera Bread offers delivery as well as drive-thru and pick up services.
Can I order food online from Panera Bread?
Yes, you can order food online via the Panera Bread website or through their mobile app available on the Apple App Store.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment methods does Panera Bread accept?
Panera Bread accepts American Express, cash, Discover, Mastercard, and Visa.
What is the address and contact number for Panera Bread in Louisville?
Panera Bread is located at 6221 Dutchmans Lane, Louisville, KY 40205. You can contact them at +1 502-895-9991.
Are there any nearby places where I can go after visiting Panera Bread?
Yes, nearby places include Jaggers Restaurant for American cuisine and burgers, Tilted Kilt Pub & Eatery for pub food, and Maker's Mark Distillery for a distillery tour and drinks.
Is there a coffee shop near Panera Bread where I can grab a coffee?
Yes, Starbucks is a nearby coffee shop where you can enjoy a coffee before or after visiting Panera Bread.
Which health and medical facilities are located near Panera Bread?
Nearby health and medical facilities include Pallitus Health Partners, Hosparus Health, Concentra Urgent Care, and Baptist Health Medical Group Cardiology.
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