Outback Steakhouse

4.5
3206 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Louisville off of the Gene Snyder Freeway and Brownsboro Road near by Kroger and across from the Drury Inn & Suites.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
9498 Brownsboro Road, Louisville, KY
40241, United States

Hours

Reviews

4.5
3,206 reviews
5 stars
2,383
4 stars
438
3 stars
177
2 stars
88
1 star
120

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, particularly the steaks and wings, though there were some complaints about specific dishes being overcooked or lacking flavor.

Service Experience

Service was highlighted positively by many, with specific servers receiving commendations for their attentiveness and friendliness, although some reviews noted instances of slow or disorganized service.

Pricing Concerns

Several customers felt that the prices were high for the quality of food and service received, with some mentioning that they would not return due to perceived overpricing.

Cleanliness and Atmosphere

The restaurant was often described as clean and welcoming, contributing to a pleasant dining experience, although some noted awkward seating arrangements.

Mixed Experiences

While many reviews were positive, there were notable instances of dissatisfaction regarding order accuracy and food quality, indicating inconsistency in customer experiences.
  • MB
    Mary Brendemuehl
    Nov 12, 2025
    1.0
    Nasty blooming onion was under cooked. Shrimp was tasteless and chewy .
  • SL
    Sharika Lanier
    Nov 10, 2025
    5.0
    I’ve had the best customer service experience ever and the manager Haley is awesome!!!!
  • NS
    Nadine Sharf
    Oct 22, 2025
    5.0
    Excellent lunch! French Onion soup was hot and delicious. Chicken on the Barbie was tasty and tender. Great service.
  • CY
    C. Young
    Oct 20, 2025
    5.0
    $14.99 Meal choice was a winner.
  • SJ
    Sarah Jean
    Oct 6, 2025
    5.0
    My server Kristie I believe was her name at the bar was such a great worker. She treated me awesome and I really enjoyed my service with her. The food was great too!!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.