Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and utensils, as well as concerns about the overall sanitation of the establishment.
Food Quality
Customers expressed mixed feelings about the food quality, with some praising the pizza and salad bar, while others reported cold, stale, or unappetizing food.
Service Issues
Several reviews mentioned poor service, including rude staff interactions, lack of assistance, and issues with booking parties or handling payments.
Arcade Condition
The arcade area received criticism for being dirty, having broken games, and lacking proper maintenance.
Value for Money
Many customers felt that the pricing was too high for the quality and variety of food offered, leading to dissatisfaction with the overall value.
BS
Briley Spaulding
1 day ago
5.0
I go every Sunday and one time throughout the week and the staff are amazing and so is the food the food is so good and made with love and care!!! Definitely recommend
LL
Liz9678
Jan 4, 2026
1.0
I have never even been to the restaurant, but I have been called multiple times over the span of a week trying to get a hold of someone to talk about booking my daughter's birthday party there. But it has been crickets everytime I call. There is no clear way to book online, no price outline, or package options. I would like to be able to talk to someone about those options and pricing but it doesn't seem like they want the buisness.
DF
David Faulkner
Dec 30, 2025
5.0
I had a great time. Food was nice and hot. Ready to go friendly staff a clean place. And of course games for the kids. An adult
MS
Mark Swimm
Dec 26, 2025
3.0
The food was good and they put fresh out while we was there. The place was pretty much empty. 7 of us and couple other adults, 1 other kid, that's it. We had the arcade to our selves but that was a good and bad thing. Considering we were the only ones there it would seem the place would be spotless right? Not at all. Candy wrappers in the floor, bubble gum on the benches and floor. I was rather worried about how often the machines are wiped down or cleaned at all.
There's a big sign that says everyone must purchase a buffet and drink to enter, which really sucks cause some people may just want a salad not pizza. And for a drink maybe water. Not everyone in my group wanted pizza. We all went to take chairs down from a table, had carried a high chair from the other side only to be told as we came back with our food that dining area was closed. We apologize and said we didn't know, she snapped off with " well do you see anyone sitting over here?" Of course I came back with, " why wouldn't you say something when we took the chairs off the table"? Oh I didn't see you. I'm far from a small guy and my daughter isn't small either plus we had 5 kids with us, and a high chair? Lime I stated, food was good.
MJ
melissa johnson
Dec 15, 2025
5.0
We came here expecting to eat pizza and pasta.. they have a lady there that cooks home cooked food and it’s was DELICIOUS!! We ate chili, Spanish rice, vegetable soup, beans w/ ham, cabbage and ham hock .forget the pizza😜.. idk what her name is but she’s an amazing cook and deserves a raise at least and a pat on the back!!
Mr Gatti's Pizza specializes in pizza, dessert pizza, salad bar, and offers family-friendly games and parties.
What are the operating hours of Mr Gatti's Pizza on weekdays?
Mr Gatti's Pizza is open from 11:00 AM to 8:00 PM every weekday.
Does Mr Gatti's Pizza offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, and no-contact delivery services.
Where is Mr Gatti's Pizza located?
Mr Gatti's Pizza is located at 10035 Dixie Hwy, Louisville, KY 40272, USA.
Can I order from Mr Gatti's Pizza online?
Yes, you can order online through their menu link: https://gattispizza.hungerrush.com/Order/Menu/78#groups
Does Mr Gatti's Pizza have family-friendly amenities?
Yes, the restaurant welcomes families and children, offers games, and has party services for kids and family fun.
Does Mr Gatti's Pizza offer any dining options besides dine-in?
Yes, they provide takeout, carryout, delivery, and curbside pickup options.
Are there any nearby pizza restaurants to Mr Gatti's Pizza?
Nearby pizza restaurants include Gatti's Pizza, Little Caesars Pizza, and Domino's Pizza, providing additional dining choices in the area.
What nearby amenities can help me find or visit Mr Gatti's Pizza?
Nearby places like Snap Fitness gym and Stor All Self Storage can serve as landmarks to help you find Mr Gatti's Pizza on Dixie Highway.
What local places can I visit near Mr Gatti's Pizza for coffee or socializing?
You can visit Stomping Grounds Coffee Co., a nearby cafe and coffee shop, or Lone Wolf Family Sports Pub for drinks and social gatherings after your meal.