McDonald's

3.1
2504 reviews
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Business Details

7426 S 3rd Street Road, Louisville, KY
40214, United States
(502) 367-1455
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7426 S 3rd Street Road, Louisville, KY
40214, United States

Hours

Reviews

3.1
2,504 reviews
5 stars
717
4 stars
424
3 stars
461
2 stars
240
1 star
662

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.

Service Quality

Many reviews highlighted rude or unprofessional staff interactions, with some customers experiencing long wait times and inadequate service.

Food Quality

Several customers complained about cold or stale food, with specific mentions of undercooked items and poor preparation.

Cleanliness

While some noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.

Operational Issues

Customers frequently mentioned problems with the drive-thru service, including being told the location was closed despite advertised hours and issues with mobile orders.
  • JC
    James Cox
    6 days ago
    2.0
    Fries came out cold, burger was not hot and fresh. None of the food was fresh actually. I didn't ask them to remake it because I was already home by the time I checked the food and was too tired to go back. Bummer dude.
  • SV
    Shawn Vance
    Jan 1, 2026
    3.0
    It's just your normal McDonald's, couldn't order at the counter, had to use the kiosk, then go to the counter to pay, which was weird, ppl were blah, but the food was served quickly, which was a plus, place was clean, and the parking was good, easy to get in but hard to pull back out on the road, all in all your typical mcdonalds
  • GG
    GalaxyLmaoxD
    Dec 31, 2025
    1.0
    My order was wrong MULTIPLE TIMES and they didn't give my sauce and one of the employees they won't let me refill my drink like this is the worst ever >:(
  • SR
    Sebastiano Racine
    Dec 26, 2025
    1.0
    It's fluid ain't good for you
  • KD
    Kayla Dominguez
    Dec 17, 2025
    1.0
    This is the worst McDonald's. It seems like nobody knows how to do their job or communicate in that place. Orders are constantly wrong or missing something. 9/10 times my order is missing something. The other day they pulled me to the side while I wait for my order and watched multiple people having to come back around or go inside because they messed their orders up. Also their frappe machine is never "working". I go in the mornings to get a coffee and 8/10 times I can't get a frappe because their machine isn't up/working. I recommend avoiding this one unless you want your order to be wrong.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24/7 every day of the week.

Can I order McDonald's food for delivery from this location any time?

Yes, delivery is available 24 hours a day, seven days a week.