McDonald's

Reviews

• MH

  Mary Head

  6 days ago
  1.0
  No one wants to take your irder inside. They just walk right past you. Might as well lock the doors .
• MC

  michael campbell

  Nov 10, 2025
  1.0
  I visited the drive-thru and they had me pull to one of the parking spaces to wait for my food for several minutes only for my food to be cold. Go figure about par for any McDonald's anymore. McDonald's has really gone down over the years as I used to work there myself and I would fire everyone out of every come across lately. That works for McDonald's including their managers! Been absolutely embarrassment to the name of McDonald's here in Louisville, Kentucky!
• CC

  Courtney Cash

  Nov 2, 2025
  1.0
  Very rude customer service won’t answer the phone not everyone that works as rude. It’s mainly Night Shift. They don’t know what they’re doing. They give you old food. They don’t take the orders correctly and even if they do your order still not correct and or you don’t have everything that you ordered And when you go back up there or in the line and say the order is not right, they’re very rude saying that it is an argues with you. McDonald’s ain’t cheap anymore.
• DG

  Draven Grubs

  Sep 26, 2025
  5.0
  Ordered a $5 Meal Deal. (Mcdouble with cheese only, Fries, 4 pc Mcnuggets, Drink) Received a Medium drink, and 6 pc mcnuggets. come here for extra food!
• BD

  Brad Duggins

  Sep 23, 2025
  1.0
  McDonald’s on Millers Lane what a disappointment I was working late Friday evening right at closing time with your drive-through and it seems as though they was having trouble hearing me so I went inside only to get treated so poorly by management. I was so disappointed I worked at this very store my first job in 1984. Then we was talk not only is the customer always right but that the customer has a choice to go wherever he wants to go. It’s up to us to earn his business by delivering a good hot meal as fast as possible with no controversy So I have to wait five minutes to drive-through and having those trouble so I went inside and stood at the counter for another five minutes. Finally, a lady come out, and I could tell she was probably the manager because she was drift dressed differently. She told me I had to order Online or through some type of box that sits in the dining room at McDonald’s while I was already upset because I’ve never heard of such. You’re already here right here talking to me. You could already have my order taken and now you’re telling me I have to go to this machine and place my order that I’ve never done before so I spent another 10 minutes doing so because I had no idea what I was doing so I’ve been there 20 to 25 minutes already so I’ll go back to the counter and stay in there and stay there. She comes back to me she said did you place your order? I said yes She said well you didn’t. You must’ have forgot to push the button pay it counter, so I went back to the machine and stood there and looked at it and browse through it never could find that button went back to the counter telling her I couldn’t find the button and she walked over there and there it was on the screen magically so now it’s been placed at that point. I went to sit down in my seat. Tell you what after 30 minutes somebody walked outside to the lobby they look like a maintenance man to me in boots. I mean just dirty attire asked me if everybody been waiting on. I said no waiting for my food. He yells back there and they never answer him like they’re not worried about me so I sit there another five minutes, and I heard him talking in the back, believe it or not. I’m not sure what they were gonna do for some reason they had gotten mad at me and I felt really uncomfortable so I went to my truck and left. What a visit to McDonald’s Miller’s and Dixie Highway, Louisville, KY as far as I’m concerned the whole crew was involved because they seen what was going on and no one stepped up to stop it. I don’t know if this is the way they treat people in general but I told him as I walked out the door you’ll be hearing about this. I never called corporate but here it is. I laid it down for you make your own judgment if you want to eat, give you a harder money to people who treat you like this right ahead, but you have the right to take your business elsewhere if you’re not being treated fairly that coming from a loyal customer to McDonald’s eat there at least twice a week every week for 57 years my dad was a manager at this very store where me and my sister both worked Yeah, I can take it on the chin no big deal but what about the ones they meet they can’t you can’t get over it and retaliates and God forbid people are hurt. That’s why you’re customer is always right because you don’t coming back and retaliating against the whole crew I’m laughing, but it’s really sad . Never caused confrontation with a customer because you don’t know what kind of day they’re having and what they’re capable of have a good day.

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