Brand Certified
McDonald's
3.2(1864 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6400 Greenwood Rd, Louisville, KY
40258, United States
Certified by McDonald's • Mar 01, 2026
(502) 937-2880
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,864 reviews
5 stars
541
4 stars
330
3 stars
343
2 stars
195
1 star
455
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, especially during night shifts, with several instances of staff being unhelpful or dismissive.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and problems with mobile orders, indicating a lack of attention to detail.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, affecting the overall dining experience.
- BFBradly FrederickFeb 20, 20265.0Good fast service
- LLLexFeb 10, 20265.0I received the wrong order on fort dash tonight and when I call to speak with management, she was very respectful and quickly fixed the problem. Food was also remade and delicious. Great customer service thank you.
- CCCodyFeb 10, 20261.0The can never get an order right
- RTRonnie TurnmireFeb 8, 20261.0I literally sat for 11 minutes at the drive-through speaker on the right side. The other side was moving fine. this is unacceptable. I then got pulled to pick up number four. They bring my food and my frappe is missing and the guy said I didn’t order one showing my receipt and he was upset that I did order one and he didn’t bring it.
- WBWissyn BacallaoJan 28, 20261.0Pesimo servicio, estuve esperando 16 minutos para pagar y 20 minutos esperando la comida, y para el colmo, me trataron de mala gana.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6400 Greenwood Rd?
McDonald's at 6400 Greenwood Rd is open 24 hours every day, Monday through Sunday.
Is the drive-thru at this McDonald's location open all day?
Yes, the drive-thru is open 24/7 at this McDonald's location.
What delivery and pickup options does McDonald's at this address offer?
They offer curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through an app?
Yes, you can order via the McDonald's App for iOS and Android, or through their online ordering links provided.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What menu options are available at this McDonald's?
This location serves a variety of menu options made with quality ingredients; the full menu is available online at McDonald's official website.
Are there any nearby grocery stores or supermarkets near McDonald's?
Yes, Kroger and Family Dollar are nearby grocery stores you can visit alongside McDonald's.
Is there a gas station close to the McDonald's at Greenwood Rd?
Yes, both Kroger Fuel Center and Speedway gas stations are nearby for fueling up before or after your visit.
Are there other dining options near this McDonald's?
Nearby dining options include First Wok and Dragon City for Chinese cuisine, as well as Taco Bell for Mexican fast food.
Are there any financial services located near this McDonald's?
Yes, nearby financial services include Fifth Third Bank, River City Bank, Coinstar machines, and Western Union money transfer services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website