McDonald's

3.3
1943 reviews
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Business Details

6701 Dixie Hwy, Louisville, KY
40258, United States
(502) 933-4616
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6701 Dixie Hwy, Louisville, KY
40258, United States

Hours

Reviews

3.3
1,943 reviews
5 stars
604
4 stars
387
3 stars
396
2 stars
172
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unresponsive staff, and incorrect orders, leading to frustration.

Food Quality

There were numerous complaints about cold food, incorrect orders, and even instances of food poisoning.

Staff Attitude

Many reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.

Management Concerns

Several reviews indicated poor management practices, including lack of staff training and inadequate response to customer complaints.
  • BF
    Bradly Frederick
    Nov 15, 2025
    5.0
    Fast and well
  • YC
    Yuda Cespedes
    Oct 28, 2025
    1.0
    It's disrespectful to order Hpy Ml for kids at a certain time of night, only for the drink to be there when the delivery arrives, not the Hpy Ml. It's a total lack of respect and responsibility. I don't recommend anyone buy from here. It's a total mockery. I don't know how they keep selling like this. Es una falta de respeto pedir Hpy Ml para niños a cierta hora de la noche, solo para que la bebida esté ahí cuando llegue el pedido, no el Hpy Ml. Es una total falta de respeto y responsabilidad. No recomiendo a nadie comprar aquí. Es una burla total. No sé cómo siguen vendiendo así.
  • BC
    Becky Compton
    Oct 27, 2025
    1.0
    Terrible service. Was in line trying to pay for kiosk order and manager took the first person then walked away and never came back. After standing there 10 minutes and she would look but never say I'll be right there we left. DON'T GO THERE
  • JS
    Jessica Stevenson
    Oct 25, 2025
    1.0
    Service sucks every time I go there it’s a 45 to an hour wait an old get two McDoubles
  • RB
    Richard Baugh
    Oct 24, 2025
    1.0
    Any time I order anything from here, they take almost 15 minutes on average on a counter pickup order that's 1 or two items. I ordered a fry and a cup for a soda and i had several people order and leave without being helped to the point I had to demand my stuff. Isn't the point of a mobile app to make it so I dont have to talk to you to place the order? Why do I have to check in on the app if you won't make the order until I complain?
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6701 Dixie Hwy, Louisville?

McDonald's at 6701 Dixie Hwy is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 6701 Dixie Hwy has a drive-thru that operates 24/7.