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McDonald's

3.3
(1977 reviews)

Business Details

6701 Dixie Hwy, Louisville, KY
40258, United States
(502) 933-4616
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6701 Dixie Hwy, Louisville, KY
40258, United States

Hours

Reviews

3.3
1,977 reviews
5 stars
618
4 stars
391
3 stars
403
2 stars
174
1 star
391

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and incorrect orders, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and food safety concerns.

Cleanliness

The cleanliness of the restaurant was praised by some, but there were also reports of unsanitary conditions and poorly maintained facilities.

Customer Experience

Several reviews highlighted rude or unprofessional staff behavior, impacting the overall customer experience negatively.

Positive Feedback

Despite the issues, some customers expressed satisfaction with friendly service and good food quality during their visits.
  • AB
    Alexa Bruce
    6 days ago
    1.0
    I would give 0 stars if it was an option! I did a mobile order and had a HORRIBLE experience. They handed me the wrong order at the window, pulled me up to wait saying "they were waiting for fries" and then sent someone to my car saying they did not know what my order was!!! so ridiculous!!!!
  • RR
    Rdguez Rodguez
    Feb 24, 2026
    1.0
    Mucha demora
  • CA
    Christian Andrés
    Feb 3, 2026
    5.0
    I love it good food never had an issue with food but the workers servers not being treated how I whant but still good great food
  • AC
    Allison Clem
    Jan 29, 2026
    3.0
    It’s in a quarter pounder with cheese box with the right sticker but that’s not not what is inside the box. I should have checked before I drove off (because I’m not driving back in the snow) but I assumed it was correct based on outward appearance. Disappointed.
  • BS
    Bertrum Smith
    Jan 21, 2026
    5.0
    Everything is yummy....BEST sweet tea in town!!

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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