Brand Certified
McDonald's
3.5(2150 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6214 Old Shepherdsville Rd, Louisville, KY
40228, United States
Certified by McDonald's • Mar 01, 2026
(502) 961-8678
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,150 reviews
5 stars
765
4 stars
458
3 stars
386
2 stars
168
1 star
373
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Inconsistent Hours
Many reviews highlighted that the location does not operate 24 hours as advertised, with frequent closures during late night hours.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and good experiences on certain visits.
- MRMarcos Rozas1 day ago1.0Es lo peor para repartidores de comida, la atención es mala, lenta. Los empleados no atienden y el tiempo de espera es extremadamente largo. Ha sido el peor McDonald's que he visitado It's the worst thing for food delivery drivers, attention is bad, slow. Employees do not attend and the waiting time is extremely long. It was the worst McDonald's I've ever visited
- LLLeighannaFeb 23, 20261.0If you're going to close randomly at night, despite being listed as a 24-hour location, could you at least turn off mobile ordering?! It cannot be that hard good grief 😒
- SCSamantha CapleFeb 17, 20263.0Ordered using app ahead of time, went to spots for pickup orders and entered the parking spot number. App says order is being made, be ready any moment. 25-30 minutes later I just left without food because my kids were hungry and needed a restroom. Goodbye $30
- TRToby RiversFeb 17, 20261.0Lousy as always never know when they're actually open you make a mobile order and you never know if they're going to cancel it.
- SKSarah KaziFeb 1, 20265.0I love the mocha frappe, chicken nuggets and fries is my best here. You can save more money when you use the app. I always order online and go pick it up at the curbside pickup. They deliver too.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's on Old Shepherdsville Rd in Louisville?
McDonald's on 6214 Old Shepherdsville Rd is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru service that is open 24/7.
Can I order food delivery from this McDonald's?
Yes, delivery is available 24 hours a day, and services include curbside pickup, same day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order online from this McDonald's?
You can order online through their delivery website or via the McDonald's app available on iOS and Android.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Louisville?
This McDonald's is located at 6214 Old Shepherdsville Rd, Louisville, KY 40228, USA.
What are some nearby fast food restaurants close to this McDonald's?
Nearby fast food options include another McDonald's and multiple Taco Bell locations, great for customers wanting different quick dining options.
Are there entertainment venues near McDonald's for after your meal?
Yes, nearby entertainment includes Fern Valley Strike & Spare and Strike & Spare Family Fun Center, both bowling alleys where customers can enjoy games after dining.
What automotive services are available near McDonald's?
Nearby automotive services include U-Haul Neighborhood Dealer for truck rentals, multiple auto shops like Oscar's Auto Shop & Towing Services, and car dealers such as CarSmart Auto Sales LLC and Modus Auto Group, helpful for customers needing vehicle assistance during their visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website