Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and frequent order mistakes.
Operational Hours
Numerous complaints about the restaurant not being open during posted 24-hour times.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and improperly cooked fries.
Cleanliness
Mixed reviews on cleanliness, with some noting dirty conditions and others mentioning a clean environment.
TE
Thomas Eberhardt
4 days ago
1.0
Ordered food through Uber. Driver waited 45 minutes on food only to be told they are closed now. This establishment is 24 hours. So now we wasted over an hour and have to wait to get reimbursed the money. I hope someone is held responsible for terrible service and poor planning.
AG
Adam Gardner
Dec 26, 2025
1.0
Closed an hour early. We drove 30 mins to get food here.
DM
DR. MACK
Dec 10, 2025
2.0
So there's all these codes and deals but no one clarifies which code and which deal your actually getting. I specifically said I have a code for buy one get one free so why are you charging me for buy one get one for a $1. This coupon is on every
DR
Daniela Reyes
Dec 6, 2025
1.0
I ordered my food thru door dash and when the dasher got there the restaurant said the had no order for me,I always order from another restaurants and this never happens, people working there just sound like they don’t want to work there,bunches of bad reviews and they still the same.
MH
Marla Hunter
Dec 2, 2025
1.0
The hash browns were cooked in old oil and the soda dispenser was dirty. I won't make the mistake and go to that McDonalds again!
What are the operating hours for McDonald's on Old Shepherdsville Rd in Louisville?
McDonald's on 6214 Old Shepherdsville Rd is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru service that is open 24/7.
Can I order food delivery from this McDonald's?
Yes, delivery is available 24 hours a day, and services include curbside pickup, same day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order online from this McDonald's?
You can order online through their delivery website or via the McDonald's app available on iOS and Android.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Louisville?
This McDonald's is located at 6214 Old Shepherdsville Rd, Louisville, KY 40228, USA.
What are some nearby fast food restaurants close to this McDonald's?
Nearby fast food options include another McDonald's and multiple Taco Bell locations, great for customers wanting different quick dining options.
Are there entertainment venues near McDonald's for after your meal?
Yes, nearby entertainment includes Fern Valley Strike & Spare and Strike & Spare Family Fun Center, both bowling alleys where customers can enjoy games after dining.
What automotive services are available near McDonald's?
Nearby automotive services include U-Haul Neighborhood Dealer for truck rentals, multiple auto shops like Oscar's Auto Shop & Towing Services, and car dealers such as CarSmart Auto Sales LLC and Modus Auto Group, helpful for customers needing vehicle assistance during their visit.