Brand Certified
McDonald's
3.5(2455 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5600 Preston Hwy, Louisville, KY
40219, United States
Certified by McDonald's • Mar 01, 2026
(502) 969-9272
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,455 reviews
5 stars
845
4 stars
552
3 stars
465
2 stars
198
1 star
395
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, incorrect orders, and slow service, particularly during evening shifts.
Food Quality
Food quality was inconsistent, with many complaints about cold or improperly prepared items.
Cleanliness
The establishment was noted for being clean, with some customers appreciating the cleanliness of the lobby and bathrooms.
Fast Service
Some customers praised the fast service during peak hours, especially in the mornings.
- KVKarina VillalobosFeb 14, 20261.0I absolutely HATE THIS STUPID PLACE .. every single time I order drive through they send to wait somewhere else ..
- DPDavid PedersenFeb 5, 20265.0Noah was very kind and told me that I was at the wrong McDonalds...I ment to go to the most south one thats 24 hours...I understand why people looked so tired Sorry everyone Im out of here.
- APAvery PlankFeb 3, 20263.0Everytime I order anything with extra onions, i get no onion, in the mornings, they aren't actually open at 5am, but I will say that they keep the diner clean and fresh fries most of the time.
- JSJrod SmithFeb 1, 20261.0I hate McDonald's, its very bad for you, my kid only gets to eat the nuggets and fries, I only will get milkshakes and fries, I dont like to go there at all, but I try not to be the bad person in my family...lol I recommend Noone eat at McDonald's
- BBBrian Boyd (BB)Jan 20, 20262.0Food was cold and nasty plus they got my order wrong twice
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5600 Preston Hwy, Louisville?
The restaurant is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Is the McDonald's on Preston Hwy open 24 hours for delivery?
Yes, McDonald's offers delivery service 24 hours a day, seven days a week.
What are the drive-thru hours for this McDonald's location?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What delivery and pickup options does this McDonald's location offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order from this McDonald's using a mobile app?
Yes, you can order via the McDonald's app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on Preston Hwy?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's on Preston Hwy have a drive-thru service?
Yes, this McDonald's location features a drive-thru for convenient service.
What other restaurants are nearby McDonald's on Preston Hwy?
Nearby dining options include Burger King, Taco N' madres fans, Tacos Juanito, and KFC, offering a variety of fast food and Mexican cuisines.
Are there any entertainment venues close to McDonald's on Preston Hwy?
Yes, The Elysium Event Hall and Above Stars Studio are nearby concert venues where you can enjoy live events before or after your visit.
What other services can I find near McDonald's on Preston Hwy?
Nearby you can find services like Redbox rental kiosks for movies, PNC Bank for financial needs, and Bitcoin Depot for cryptocurrency transactions.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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