Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,437 reviews
5 stars
834
4 stars
552
3 stars
460
2 stars
197
1 star
394
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or poorly prepared food.
Speed of Service
While some customers praised the fast service, others experienced long wait times, especially in the drive-thru.
Cleanliness
The establishment was noted for being clean, with some customers appreciating the cleanliness of the dining area and bathrooms.
- DBDwayne Brown1 day ago2.0Foodwas cold I asked to have it reheated and was told no
- DGDianna Gaddis3 days ago1.0Sandwiches are so sloppy that you can't pick them up to eat them. You have to resemble your sandwich before you can eat it.
- TLTodd lester4 days ago5.0Its the mac shack . So ther all differnt byt this ine is 😊
- CVCrystal VirginNov 17, 20255.0I love going here in the mornings. The employees are friendly and down to earth and they are also very prompt in getting your order to you.
- DCDillon CornerNov 14, 20252.0Orders always take forever. Even small ones. You order ahead on the app, pick up in the drive through 5 minutes later, and are still told to pull to the side door and wait for your "Fast" food for at least 5 minutes. Trash.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5600 Preston Hwy, Louisville?
The restaurant is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Is the McDonald's on Preston Hwy open 24 hours for delivery?
Yes, McDonald's offers delivery service 24 hours a day, seven days a week.
What are the drive-thru hours for this McDonald's location?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What delivery and pickup options does this McDonald's location offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order from this McDonald's using a mobile app?
Yes, you can order via the McDonald's app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on Preston Hwy?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's on Preston Hwy have a drive-thru service?
Yes, this McDonald's location features a drive-thru for convenient service.
What other restaurants are nearby McDonald's on Preston Hwy?
Nearby dining options include Burger King, Taco N' madres fans, Tacos Juanito, and KFC, offering a variety of fast food and Mexican cuisines.
Are there any entertainment venues close to McDonald's on Preston Hwy?
Yes, The Elysium Event Hall and Above Stars Studio are nearby concert venues where you can enjoy live events before or after your visit.
What other services can I find near McDonald's on Preston Hwy?
Nearby you can find services like Redbox rental kiosks for movies, PNC Bank for financial needs, and Bitcoin Depot for cryptocurrency transactions.