Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,846 reviews
5 stars
626
4 stars
415
3 stars
329
2 stars
153
1 star
323
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and rude staff, leading to a negative perception of service.
Food Freshness
Many reviews indicated that food quality was inconsistent, with complaints about cold or stale items.
Speed of Service
While some customers praised the fast service, others experienced long wait times and delays, particularly with mobile orders.
Staff Attitude
Several reviews highlighted a lack of professionalism and language barriers among staff, contributing to poor customer experiences.
Overall Experience
The location received mixed reviews, with some customers enjoying their visits while others expressed frustration and disappointment.
- JSJacob SwansonNov 13, 20251.0Ordered through app, never received the food, was charged. Provided screenshot of receipt, drive through order code, and order number, all at correct location. They refused to make the order and said we’d have to contact corporate to get a refund? They weren’t rude but it was $5 worth of food with nothing but proof of it being paid for? Make the food?
- DHDonna HarrodNov 10, 20251.0Took our grandson there today. Asked for a 4 piece happy meal for him plus our order. They gave him 4 chicken nuggets nothing else. My husband asked them about fries and a toy and they were anything but nice. Rudest people I've ever seen. Won't be back.
- JNJosie NeutzOct 22, 20254.0They are fast with service and are doing great:) I’ve only had a few times that I’ve gotten the wrong condiment, sometimes I’ve missed an item in my order. Regardless, it’s a great location.
- HFhenz hensley (fels)Oct 21, 20251.0ordered ahead on the mobile app, only to learn that they're out of almost every beverage on the menu. pulled up to the drive thru only to learn that “theyre not doing drive thru right now”. go inside into the chaos that is this store and wait 15 more mins for drinks. get everything home and my wife’s “hot tea” is just a cup of water. the most asinine restaurant i’ve been to in years, would steer clear until they have some staff turnover.
- KCKenneth CooperOct 2, 20251.0If I could give no stars I would. This particular location never gives the right food in the drive through, never greets instead has an attitude at the window or simply says nothing while handing you you the wrong order then slamming the window shut and walking away! That's breakfast however for lunch you can expect to be handed the wrong order by some one who likely doesn't speak English or tells you to drive around the building to wait for who knows what? Sometimes there's no one behind you when they do this also good luck getting fresh fries neatly made sandwiches or meat that isn't dried out from a hot lamp! This is the only review I've ever left in my life. Read this and think I'm being unfair or exaggerating if you like but eat their at your own peril!!!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5630 Bardstown Rd, Louisville?
McDonald's at 5630 Bardstown Rd is open 24 hours every day of the week.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service 24/7, including same day and no-contact delivery options.
Can I use the drive-thru at this McDonald's location anytime?
Yes, the drive-thru is available 24 hours a day, seven days a week.
Which payment methods are accepted at McDonald's on Bardstown Rd?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering or app-based services?
Yes, you can order via the McDonald's App available on iOS and Android, as well as mobile ordering and offers through their system.
What types of food and dining options does McDonald's at Bardstown Rd provide?
They offer a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream, frozen yogurt and fast food options.
Are there any nearby places where I can rent a truck after visiting McDonald's?
Yes, U-Haul Neighborhood Dealer and Jacks Scooters and U-Haul are nearby for truck rentals if you need moving services after your meal.
What entertainment options are near McDonald's on Bardstown Rd?
Redbox, a music and DVD store, is located nearby and is a great spot to pick up movies or games after dining at McDonald's.
Are there other dining options near this McDonald's location?
Yes, nearby you can find Beef 'O' Brady's pub and bar, Tandoori Wings Indian restaurant, Taqueria Guanajuato Mexican restaurant, Sugar & Spice Donut Shop bakery, and Long John Silver's fast food restaurant.
Is this McDonald's location equipped with free WiFi and other services?
Yes, they offer free WiFi, drive-thru, mobile offers, mobile ordering, and McDelivery services to enhance your experience.