Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Order Accuracy
Many customers noted issues with order accuracy, particularly in the drive-thru, leading to frustration and dissatisfaction.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews highlighting a clean environment while others mention dirty restrooms and dining areas.
Food Quality
Food quality varies, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Management Issues
Several reviews indicate problems with management, including lack of accountability and poor customer service responses.
SM
Seamus Mc
Nov 13, 2025
5.0
Mcmuffins are important
AP
Alfred Parthum
Oct 31, 2025
4.0
Busy but reliable
RW
Radames Walker
Oct 20, 2025
5.0
Order was accurate. Food was hot and fresh. Service was quick. Restaurant was clean and quiet.
MW
Melanie Warrick
Oct 17, 2025
5.0
The drive thru employees are always so friendly. Order is always correct and never have to wait