Brand Certified
McDonald's
3.6(1171 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9254 Westport Rd, Louisville, KY
40241, United States
Certified by McDonald's • Mar 01, 2026
(502) 426-2692
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,171 reviews
5 stars
438
4 stars
261
3 stars
206
2 stars
79
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with several customers reporting negative experiences with staff communication and order handling.
Order Accuracy
Many customers expressed frustration with incorrect orders, including missing items and wrong modifications.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with cold or poorly prepared items.
App Experience
Several reviews highlighted problems with the mobile app, including order cancellations and confusion regarding order fulfillment.
- SPShaded Pixel5 days ago5.0I go to this McDonald's all the time. They make the quarter pounder with cheese fresh every single time. Sometimes it's so hot that I have to wait to eat it.
- MMMachi74005Feb 24, 20262.0Ordered a coffee and received a coke. 🙁 What is it with this mindset of drinking sodas for breakfast?
- SESonia EzzellFeb 12, 20263.0This particular mcdonaldd was not clean. My order was wrong. They were unable to assist me with ordering from the app. The burger was extra greasy and had a strange taste.
- HGHunter GrimJan 23, 20261.0I cant not express the amount of rudeness and miscommunication that comes from this establishment. One day i try to order somthing from the kiosk and they get it wrong and blame me and yell at me that is what i ordered the next day i go to the counter and cleary explain what i want and they still get it wrong. I dont Understand i work at fast food too it is not that hard
- SHSarah HillJan 14, 20265.0The people working inside are very nice and helpful albeit very busy. I grew up in this area and know that being super nice with them goes a long way. They might act like they didn't hear you and they might not have they wear headsets.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
When is the delivery service available at this McDonald's?
Delivery is available Monday through Thursday from 6:00 AM to 10:30 PM, Friday and Saturday from 6:00 AM to 11:30 PM, and Sunday from 6:30 AM to 10:30 PM.
What are the drive-through hours for this McDonald's?
The drive-through is open Monday through Thursday from 5:30 AM to 11:00 PM, Friday and Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 9254 Westport Rd, Louisville, KY 40241, United States.
What services does this McDonald's offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from this McDonald's online?
You can order food online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Are there any coffee shops nearby where I can grab a drink before or after visiting McDonald's?
Yes, Scooter's Coffee is nearby, where you can enjoy a variety of coffee and cafe options before or after your visit to McDonald's.
What automotive services are near this McDonald's for vehicle maintenance?
Nearby, you can find Strickland Brothers 10 Minute Oil Change, Springdale Automotive, Assured Auto Care, and Goodyear Auto Service Center for various automotive and tire services.
Are there fitness centers close to this McDonald's where customers can workout?
Yes, Better Body Gym and Training Center, Better Body’s Fitness Center, and Planet Fitness are nearby gyms where customers can work out before or after dining at McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website