McDonald's

3.3
1373 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8600 Dixie Hwy, Louisville, KY
40258, United States

Hours

Reviews

3.3
1,373 reviews
5 stars
442
4 stars
262
3 stars
252
2 stars
144
1 star
273

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of attention.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, although some customers praised specific menu items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unclean drive-thru areas.

Service Speed

Many customers experienced long wait times for their orders, both in-store and at the drive-thru, contributing to overall dissatisfaction.
  • JJ
    Jamika
    Nov 15, 2025
    5.0
    Wonderful service & food. Thank you all.
  • KK
    Kc
    Nov 7, 2025
    1.0
    Couldn't get my order because there mobile system down,cant get a refund because its McDonald's app policy. Why should I ever eat here again.
  • RH
    Richard Hale
    Oct 24, 2025
    1.0
    Made an order online, staff are clearly present at location blasting music but can’t be bothered to give me my order. Up to 7 days for a full refund because either McDonald’s can’t be bothered to update their times online or in the app which clearly say it’s open or the staff can’t be bothered to take orders, either way - that’s not professional.
  • MA
    Matthew Asisgress
    Oct 17, 2025
    3.0
    Average McDonald's, been going to this one for decades. Good for some french fries on the weekends with friends, decent spot if you're in the mood for fast food now and then
  • JJ
    Jaymee Jones
    Oct 15, 2025
    2.0
    Every time I go there, my sandwich is always missed up I use the kiosk and it still gets screwd up The employees don't chk to make sure it's fixed correctly

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8600 Dixie Hwy, Louisville, KY?

McDonald's at this location operates 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and curbside pickup?

Yes, this McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.