Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of attention.
Food Quality
Customers frequently reported issues with cold or incorrect food orders, with some expressing dissatisfaction over the freshness and preparation of items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unclean drive-thru areas.
Order Accuracy
Many customers experienced problems with their orders being incorrect or incomplete, leading to significant dissatisfaction.
MM
Molly MSN
4 days ago
2.0
I am tired of ordering a large mocha frappe with no whipped cream. Add an espresso shot. Paying two dollars to three dollars for the espresso shot depending on which location I’m at or if I’m ordering for pick up or delivery. Receiving my drink and having zero espresso in it after paying. I’m over it. When I chased my drink if it’s not in it, I’m giving it back and for the price I’m paying you’re going to remake it the proper way. Do not hand me a drink with whipped cream on top because I’m not taking it anymore. For nine dollars a drink I’m getting it the way I order.
BF
Brian Freeman
Feb 20, 2026
2.0
Very slow service every morning. Need more help in the mornings.
CP
Corriann Pollison
Feb 6, 2026
1.0
Once again I go through the drive through order a STEAK egg and cheese McGriddle and they give me sausage….. can’t call them to ask to replace your food because they have the phone shut off