McDonald's

3.3
1381 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8600 Dixie Hwy, Louisville, KY
40258, United States

Hours

Reviews

3.3
1,381 reviews
5 stars
444
4 stars
261
3 stars
254
2 stars
144
1 star
278

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of attention.

Food Quality

Several customers reported cold or incorrect food orders, with complaints about food being served improperly or not meeting expectations.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unclean drive-thru areas.

Order Accuracy

A significant number of customers experienced issues with missing items or incorrect orders, leading to dissatisfaction.

Mixed Experiences

While many reviews were negative, a few customers praised the food and service, indicating some inconsistency in performance.
  • AK
    Alex Kop
    Dec 24, 2025
    1.0
    I placed an order online, but they told me they were closed, and supposedly McDonald's can't update the operating hours information on their website or app, where it clearly states that it is open. I don't believe my review will make any difference.
  • DG
    Dustin Goins
    Dec 21, 2025
    1.0
    Do NOT go here! I should’ve listened to the other one star reviews. Worst staff I may have ever experienced, just blatantly rude and will ignore you right to your face. Actually unbelievably bad experience.
  • SR
    Susan Razor
    Dec 14, 2025
    3.0
    Food is sometimes cold and employees are less than friendly
  • DD
    darlen
    Dec 9, 2025
    1.0
    Pésimo lugar en la mañana de hoy ordene en línea un pedido y luego al recogerlo la mujer me dijo que estaban cerrados , como es posible si dice que estan abiertos 24h el manager de este McDonald's que esta haciendo?
  • JM
    Jonathan Mccorkle
    Nov 29, 2025
    1.0
    I've been waiting in the drive thru for 30 minutes it's 3:20 am and no one is answering the speaker all I'm tryna get is a coke zero

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8600 Dixie Hwy, Louisville, KY?

McDonald's at this location operates 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and curbside pickup?

Yes, this McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.