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McDonald's

3.3
(1387 reviews)

Business Details

8600 Dixie Hwy, Louisville, KY
40258, United States
(502) 935-2762
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8600 Dixie Hwy, Louisville, KY
40258, United States

Hours

Reviews

3.3
1,387 reviews
5 stars
445
4 stars
260
3 stars
255
2 stars
147
1 star
280

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of attention.

Food Quality

Customers frequently reported issues with cold or incorrect food orders, with some expressing dissatisfaction over the freshness and preparation of items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unclean drive-thru areas.

Order Accuracy

Many customers experienced problems with their orders being incorrect or incomplete, leading to significant dissatisfaction.
  • MM
    Molly MSN
    4 days ago
    2.0
    I am tired of ordering a large mocha frappe with no whipped cream. Add an espresso shot. Paying two dollars to three dollars for the espresso shot depending on which location I’m at or if I’m ordering for pick up or delivery. Receiving my drink and having zero espresso in it after paying. I’m over it. When I chased my drink if it’s not in it, I’m giving it back and for the price I’m paying you’re going to remake it the proper way. Do not hand me a drink with whipped cream on top because I’m not taking it anymore. For nine dollars a drink I’m getting it the way I order.
  • BF
    Brian Freeman
    Feb 20, 2026
    2.0
    Very slow service every morning. Need more help in the mornings.
  • CP
    Corriann Pollison
    Feb 6, 2026
    1.0
    Once again I go through the drive through order a STEAK egg and cheese McGriddle and they give me sausage….. can’t call them to ask to replace your food because they have the phone shut off
  • IG
    Ivan Garcia
    Jan 29, 2026
    5.0
    testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing
  • BF
    Burt Fletcher
    Jan 20, 2026
    3.0
    Milkshake cups have had the lid come off 3 different times while drinking, spilling on two different occasions

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8600 Dixie Hwy, Louisville, KY?

McDonald's at this location operates 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and curbside pickup?

Yes, this McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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