Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,526 reviews
5 stars
855
4 stars
546
3 stars
476
2 stars
201
1 star
448
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned cold or undercooked food, with specific complaints about chicken nuggets and fries.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and restrooms.
Inconsistent Experience
Customers experienced varying levels of service and food quality, with some praising quick service while others faced significant delays.
Mobile Order Problems
Issues with mobile orders were common, including cancellations and incorrect items being provided.
- KKKhalifa6 days ago5.0كان الوقت متاخر شوي ولكن رغم ان السيارات باتجاهين لكن قدمت الطلب واستلمته بسرعة
- CMChristian MillerNov 8, 20255.0I ordered at about 2 am and the food was phenomenal amd the service was great too! When i called up and asked to change a sauce the woman was so friendly! 10/10 would late night order again!
- JBJames BlairNov 7, 20255.0Well trained ,prepared, and professional staff . This McDonald's is exceptional for their service and food quality ! A fantastic fast food joint
- ATAustin ThomasNov 7, 20251.0I found a sticker inside my cheeseburger. I don't think they were happy i told them they forgot to add mayo to my sandwich, i personally think think the sticker was intentional. I will never come back to this location.
- T1turtle 1983Oct 21, 20251.0Didn’t all my food 2 $5 meal deals with no mcChicken or no Mc double sad part is you can’t even call the store to fix it because they just don’t answer the phone very unhappy if they wasn’t gathered around talking instead of doing there job this probably would’ve happened wish I could do zero stars
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 8220 Preston Hwy, Louisville?
McDonald's at 8220 Preston Hwy is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open 24/7.
Can I order McDonald's for delivery from this location?
Yes, you can order for delivery at any time using their delivery services available 24/7.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the McDonald's full menu online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's App, available on the Apple App Store and Google Play Store.
What nearby places can I visit when I come to McDonald's at 8220 Preston Hwy?
Nearby places include Speedy Mart gas station, Oaktown Rentals property management, and AutoZone automotive repair.
Are there any nearby grocery or retail stores close to this McDonald's?
Yes, Jades of Green grocery store and CellPhone Clinic mobile phone store are close by for your convenience.
What entertainment or nightlife options are near this McDonald's location?
Nearby nightlife spots include Tropico Club dance club and Fibber's Tavern bar and pub, perfect for after your meal.