Brand Certified
McDonald's
3.4(1837 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5001 S 3rd St, Louisville, KY
40214, United States
Certified by McDonald's • Mar 01, 2026
(502) 790-0258
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,837 reviews
5 stars
626
4 stars
350
3 stars
304
2 stars
180
1 star
377
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
While some customers praised the freshness of the food, many others complained about cold or stale items.
Customer Experience
Several reviews highlighted a lack of customer appreciation, with staff not acknowledging customers or showing poor attitudes.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and failure to address service complaints.
Inconsistency
The quality of service and food varied greatly, with some customers having positive experiences while others faced significant issues.
- JRJesse RoarxFeb 18, 20261.0Went in for lunch with my sister and brother-in-law got a large sweet tea drank a full cup first and then got a refill and the refill had mold in it badly the customer service was awful The manager did not even offer anything but another sweet tea she didn't say sorry she whistled at me when I was trying to figure out what my sister wanted to do like hello what the hell you want me to do rude and very not manageable lady called corporate for sure waiting for a response Will not ever go back to this McDonald's ever again and that's a promise
- AHArvil HowardJan 22, 20262.0No one said a word not even a thank you or come again. Just made the food threw it in the bag and threw it on the counter. Come on McDonald's you can do better!
- SPShaded PixelJan 8, 20265.0This McDonald's always makes it hot and fresh unlike some. I almost always order a plain quarter pounder with cheese. And when I do they always make it fresh.
- SFShunita FisherDec 27, 20255.0Great service for early morning
- TOThet OoDec 19, 20251.0The drive through person that takes out order was taking longer than 2 minutes to answer us then got mad that we had said “hello” 3 times, he then told us to get out of “his” drive through. Keep your employees in check.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5001 S 3rd St, Louisville?
McDonald's at 5001 S 3rd St, Louisville is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers 24/7 drive-thru service.
Can I order delivery from this McDonald's and what are the options?
Yes, you can order delivery 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering at McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby fast food options are around this McDonald's?
Nearby fast food options include Indi's Fast Food at 3rd Street, KFC, Taco Bell, and Arby's, providing a variety of cuisines such as chicken, Mexican, and sandwiches.
Are there nearby grocery stores close to this McDonald's?
Yes, Asian-Vietnam Oriental Food Market and Vietnam Oriental Market are nearby grocery stores where customers can shop for various food items before or after enjoying a meal at McDonald's.
What transportation options are near McDonald's at 5001 S 3rd St?
The South 3rd transportation area is nearby, which can help customers reach McDonald's conveniently.
Are there any nearby services for pets or animal care near McDonald's?
Yes, the Iroquois Animal Clinic is close by, offering veterinary and pet grooming services for customers with pets.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website