Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,848 reviews
5 stars
633
4 stars
352
3 stars
308
2 stars
180
1 star
375
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported slow service, with long wait times and poor staff attitudes being common complaints.
Food Quality
Many reviews indicated dissatisfaction with food quality, including cold items, incorrect orders, and overall decline in standards.
Customer Experience
Several customers expressed frustration with rude staff and lack of accountability for mistakes, leading to a negative dining experience.
Inconsistency
The performance of this location appears inconsistent, with some customers reporting good experiences while others faced significant issues.
Management Issues
There were mentions of poor management practices, including staff behavior and handling of customer complaints.
- FFfiefg1 day ago2.0I feel like they should hire more people so the line doesn't take 20 minutes. Which, incidentally, has only ever happened to me at Shine Group franchises around Louisville. Pretty much every other McDonald's in KY knows how to run things.
- RCRuby Campbell4 days ago5.0Great service
- KWKyanna WilliamsNov 4, 20252.0Taste like old chicken bites
- SBsamuel burdenSep 26, 20252.0Fries were not fresh and the soft drink came out room temperature. Most workers ignored us and had bad attitudes.
- WEWinner EzehSep 1, 20255.0Loved it
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5001 S 3rd St, Louisville?
McDonald's at 5001 S 3rd St, Louisville is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers 24/7 drive-thru service.
Can I order delivery from this McDonald's and what are the options?
Yes, you can order delivery 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering at McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby fast food options are around this McDonald's?
Nearby fast food options include Indi's Fast Food at 3rd Street, KFC, Taco Bell, and Arby's, providing a variety of cuisines such as chicken, Mexican, and sandwiches.
Are there nearby grocery stores close to this McDonald's?
Yes, Asian-Vietnam Oriental Food Market and Vietnam Oriental Market are nearby grocery stores where customers can shop for various food items before or after enjoying a meal at McDonald's.
What transportation options are near McDonald's at 5001 S 3rd St?
The South 3rd transportation area is nearby, which can help customers reach McDonald's conveniently.
Are there any nearby services for pets or animal care near McDonald's?
Yes, the Iroquois Animal Clinic is close by, offering veterinary and pet grooming services for customers with pets.