Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and food quality issues, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality.
SP
Shaded Pixel
4 days ago
5.0
This McDonald's always makes it hot and fresh unlike some. I almost always order a plain quarter pounder with cheese. And when I do they always make it fresh.
SF
Shunita Fisher
Dec 27, 2025
5.0
Great service for early morning
SF
Shawn Forshee
Dec 20, 2025
1.0
Has to be hands down the worst McDonald’s i have been too. The service is horrible and if you go threw the drive thru plan on waiting fir a while. Food ends up cold
TO
Thet Oo
Dec 19, 2025
1.0
The drive through person that takes out order was taking longer than 2 minutes to answer us then got mad that we had said “hello” 3 times, he then told us to get out of “his” drive through. Keep your employees in check.
MA
Maryann Amos
Dec 8, 2025
4.0
Food was fresh & hot but had to wait for it. I've learned that with some fast food places, you have to special order to avoid getting cold, stale food. (Like no tomato or lettuce, etc.) This McDonald's is a hit or miss.
What are the operating hours of McDonald's at 5001 S 3rd St, Louisville?
McDonald's at 5001 S 3rd St, Louisville is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers 24/7 drive-thru service.
Can I order delivery from this McDonald's and what are the options?
Yes, you can order delivery 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering at McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby fast food options are around this McDonald's?
Nearby fast food options include Indi's Fast Food at 3rd Street, KFC, Taco Bell, and Arby's, providing a variety of cuisines such as chicken, Mexican, and sandwiches.
Are there nearby grocery stores close to this McDonald's?
Yes, Asian-Vietnam Oriental Food Market and Vietnam Oriental Market are nearby grocery stores where customers can shop for various food items before or after enjoying a meal at McDonald's.
What transportation options are near McDonald's at 5001 S 3rd St?
The South 3rd transportation area is nearby, which can help customers reach McDonald's conveniently.
Are there any nearby services for pets or animal care near McDonald's?
Yes, the Iroquois Animal Clinic is close by, offering veterinary and pet grooming services for customers with pets.