McDonald's

3.4
1860 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5001 S 3rd St, Louisville, KY
40214, United States

Hours

Reviews

3.4
1,860 reviews
5 stars
637
4 stars
355
3 stars
309
2 stars
180
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and food quality issues, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality.
  • SP
    Shaded Pixel
    4 days ago
    5.0
    This McDonald's always makes it hot and fresh unlike some. I almost always order a plain quarter pounder with cheese. And when I do they always make it fresh.
  • SF
    Shunita Fisher
    Dec 27, 2025
    5.0
    Great service for early morning
  • SF
    Shawn Forshee
    Dec 20, 2025
    1.0
    Has to be hands down the worst McDonald’s i have been too. The service is horrible and if you go threw the drive thru plan on waiting fir a while. Food ends up cold
  • TO
    Thet Oo
    Dec 19, 2025
    1.0
    The drive through person that takes out order was taking longer than 2 minutes to answer us then got mad that we had said “hello” 3 times, he then told us to get out of “his” drive through. Keep your employees in check.
  • MA
    Maryann Amos
    Dec 8, 2025
    4.0
    Food was fresh & hot but had to wait for it. I've learned that with some fast food places, you have to special order to avoid getting cold, stale food. (Like no tomato or lettuce, etc.) This McDonald's is a hit or miss.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5001 S 3rd St, Louisville?

McDonald's at 5001 S 3rd St, Louisville is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service.