Brand Certified
McDonald's
3.4(1381 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5015 Shelbyville Rd., Louisville, KY
40207, United States
Certified by McDonald's • Mar 01, 2026
(502) 679-2160
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,381 reviews
5 stars
477
4 stars
289
3 stars
247
2 stars
104
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were numerous complaints about food quality, including cold, stale, or improperly prepared items.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Customer Experience
Many reviews highlighted a lack of attention to customer requests and overall dissatisfaction with the dining experience.
Inconsistency
The quality of service and food varied significantly, leading to unpredictable experiences for customers.
- BSBrandon Sparks1 day ago5.0Good as any. Got the steak bagel and MAN WAS IT YUMMY. As a note, get it with EXTRA BREAKFAST SAUCE.
- AHAngela Hasselback6 days ago4.0Extremely busy and took a while to get our food
- ZMZachary MuddFeb 19, 20265.0Just went by for some food, 2302 currently, and the strapping young lad who helped us was great! Very friendly, still maintained professionalism, food was hot & fresh, all 6 burger made correctly, even the drinks tasted right. I haven’t had McDonald’s this good in a long while. Will definitely be coming back for more!
- SSshayJan 23, 20261.03 for 3 now that the food has been awful. im tired of spending $20 for my fries to be soggy and old, the drinks not to taste right and the sandwiches are falling apart. this mcdonalds is the worst, ill drive further for a better location.
- JSJames SmithJan 18, 20264.0At times it's decent and this depends on location as well. Was not a fan off ordering it for here then having the person yell my number.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5015 Shelbyville Rd, Louisville?
McDonald's at 5015 Shelbyville Rd is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM except Friday and Saturday when delivery extends to midnight.
Can I order McDonald's food for curbside pickup or no-contact delivery?
Yes, this McDonald's offers curbside pickup and no-contact delivery services for customer convenience.
Is there a drive-thru available at this McDonald's?
Yes, McDonald's at 5015 Shelbyville Rd has a drive-thru open daily from 5:00 AM to 11:00 PM and until midnight on Fridays and Saturdays.
What types of payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the McDonald's full menu and place an online order?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place orders online at https://mcdonalds.smart.link/mjuu1ggdi or https://mcdonalds.order.online/business/-5579.
Are there any nearby restaurants or attractions near McDonald's 5015 Shelbyville Rd?
Yes, nearby dining options include Logan's Roadhouse, Texas Roadhouse, The Cheesecake Factory, and Cinnabon. Customers can enjoy these places before or after visiting McDonald's.
What shopping options are around McDonald's at Shelbyville Rd?
Nearby shopping includes the Frank Otte Nursery & Garden Center, DSW Designer Shoe Warehouse, Staples, Golf Galaxy, and Frontgate Louisville Outlet Store for a range of retail and specialty goods.
Is there any entertainment or recreational facility close to McDonald's on Shelbyville Rd?
Yes, customers can visit Ten Pin Strike & Spare bowling alley and Snack Bar Ten Pin Lanes nearby for entertainment alongside their meal.
How can I stay updated with promotions and rewards from McDonald's?
You can earn points for free food through MyMcDonald's Rewards at https://www.mcdonalds.com/us/en-us/mymcdonalds.html and follow their social media channels like Facebook, Instagram (@mcdonalds), TikTok, Twitter (@McDonalds).
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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