Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
754 reviews
5 stars
219
4 stars
132
3 stars
139
2 stars
62
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about inconsistent freshness and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area, with dirty tables and a general lack of cleanliness.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their professionalism and noted instances of quick service and fresh food.
- ECE CJan 3, 20261.0Place is trash
- JJJustin J.Dec 20, 20251.0Yes, i was hungry - but this was the most heartbreakingly awful mcdonalds service ive ever received. I needed food and water and had to beg to receive it
- NGNancy GarnerNov 6, 20251.0Rude girl at counter.
- JHJohn HaganOct 24, 20251.0I went through the drive-thru and arrived at the restaurant at 8:10 a.m. It is currently 8:32 a.m. and I have been sitting in reserve spot number one waiting for my food while watching more than 20 cars pull off from the window.
- BHBrian HarperOct 7, 20251.0When I arrived here, I used the outside lane in the drive-through and three cars on the inside lane in front of me and then I had to circle around only to be told after I order my food to park and wait while my food is being made. Five cars in a row was sent to the drive-through Reserve parking. Why have I been waiting for 30 minutes? I’m still no food. This place is supposed to be fast food.
Frequently Asked Questions About McDonald's
What are the delivery hours of McDonald's at 4940 Brownsboro Rd, Louisville?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.
During what hours is the drive-through open at this McDonald's location?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.
What services does McDonald's offer at this location?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Where can I order food online for delivery from this McDonald's?
You can order food online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's on Brownsboro Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is McDonald's at 4940 Brownsboro Rd equipped with a drive-thru?
Yes, this location has a drive-thru service available.
Can I earn rewards when ordering at this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards.
Are there any nearby fast food options other than McDonald's?
Yes, nearby fast food options include Subway and Wendy's, both located close to McDonald's for additional dining choices.
What nearby places can I visit after dining at McDonald's on Brownsboro Rd?
You might visit the Frazier Historical Arms Museum for art and history, or shop at Ermenegildo Zegna at Rodes and Rodes For Him For Her for clothing options nearby.
Are there financial services close to McDonald's at 4940 Brownsboro Rd?
Yes, Accredited Wealth Management and US Bank along with multiple US Bank ATMs are nearby for your financial needs.