McDonald's

3.1
752 reviews
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Business Details

4940 Brownsboro Rd., Louisville, KY
40222, United States
(502) 901-5107
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4940 Brownsboro Rd., Louisville, KY
40222, United States

Hours

Reviews

3.1
752 reviews
5 stars
220
4 stars
130
3 stars
139
2 stars
62
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during busy hours.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked fries and incorrect items.

Cleanliness

The dining area and service areas were often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Inconsistent Experience

Customer experiences varied significantly, with some praising quick service and friendly staff, while others reported poor service and food quality.

Operational Hours

Several customers expressed frustration over the restaurant closing earlier than advertised, leading to missed opportunities for service.
  • NG
    Nancy Garner
    Nov 6, 2025
    1.0
    Rude girl at counter.
  • JH
    John Hagan
    Oct 24, 2025
    1.0
    I went through the drive-thru and arrived at the restaurant at 8:10 a.m. It is currently 8:32 a.m. and I have been sitting in reserve spot number one waiting for my food while watching more than 20 cars pull off from the window.
  • BH
    Brian Harper
    Oct 7, 2025
    1.0
    When I arrived here, I used the outside lane in the drive-through and three cars on the inside lane in front of me and then I had to circle around only to be told after I order my food to park and wait while my food is being made. Five cars in a row was sent to the drive-through Reserve parking. Why have I been waiting for 30 minutes? I’m still no food. This place is supposed to be fast food.
  • FC
    Frances CLAY
    Oct 1, 2025
    2.0
    The order was rung up correctly but made incorrect. Took it back to window and it was incorrect once again. Then the 3rd time one order was missing an item. All food was lukewarm but was asked to be fresh. Manager was a little rude. I will never go back to that location
  • BP
    Brandon Pierce
    Sep 27, 2025
    5.0
    Ordered on the app about 2 minutes before arriving and my two sandwiches were hot, fresh and ready
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Frequently Asked Questions About McDonald's

What are the delivery hours of McDonald's at 4940 Brownsboro Rd, Louisville?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.

During what hours is the drive-through open at this McDonald's location?

The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.