McDonald's

3.3
2719 reviews
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Business Details

3340 Taylor Blvd, Louisville, KY
40215, United States
(502) 678-6614
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3340 Taylor Blvd, Louisville, KY
40215, United States

Hours

Reviews

3.3
2,719 reviews
5 stars
830
4 stars
496
3 stars
572
2 stars
270
1 star
551

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Customer Experience

Several customers highlighted positive interactions with specific staff members, but many expressed frustration with overall service and management.

Cleanliness Concerns

Some reviews mentioned unsanitary conditions and poor maintenance of the restaurant.
  • PM
    Pat MaCrotch
    6 days ago
    1.0
    If you order from this location make sure to go thru the drive thru or door dash it. This is the second time I’ve used the app and chose to pick it up at the counter and both times I’ve sat and waited for 30-45 mins waiting for my order as I watch door dash and drive thru keep rollin thru. I guess they arent timed on these type orders but when I receive a notification from the app saying that they are preparing my food the is no reason I should have to wait an additional 30 mins. And don’t get me wrong, everyone working are friendly and busy so I don’t think it’s the staff but I don’t know what the deal is Edited to address the response from the owner. Don’t try to save face by acting like my issue will be resolved by filling that out. I will get a auto reply email saying thank you and It will get someone in trouble but like I said in the review the staff was friendly and stayed busy with orders.
  • TG
    Tonio Green
    Dec 16, 2025
    1.0
    This is the third time I ordered got it delivered but they never put stuff in my order and made my sandwich wrong addedextra stuff on it that cost extra money but didn't get nothing on my sandwich and I work in fast food so that's just lazy and maybe need new workers like me
  • CG
    Crystal L Gordon
    Dec 10, 2025
    4.0
    Was a nice easy going place 2 have a cup of coffee
  • AW
    Autumn White
    Dec 2, 2025
    1.0
    Worst McDonald’s ever need to hire new people stop hiring kids that don’t know what there doing or train them longer this Location really needs to step up Because this is ridiculous they always make the food wrong the ice vanilla coffee be way too sweet not even made right I don’t even order what I pacifically want because I know for a fact, they will not get it right
  • HG
    Honeylet Gonzales
    Nov 23, 2025
    1.0
    I only wanted a mcflurry and it took 60min just to ask me if i wanted something else. I wish I was over exaggerating. I’m not the type of person to write bad feedbacks. But this place genuinely need work to do, such as the work environment, hiring process and presentation wise.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald’s location?

This McDonald’s is open 24 hours every day of the week.

Does this McDonald’s offer drive-through service?

Yes, the drive-through at this McDonald’s is open 24/7.