Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,612 reviews
5 stars
516
4 stars
308
3 stars
313
2 stars
165
1 star
310
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional staff, with many experiences of poor service and long wait times.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and low food quality.
Location Problems
Customers frequently noted that the location was closed during posted hours, leading to frustration and wasted trips.
Cleanliness
While some customers appreciated the cleanliness of the restrooms and dining area, others reported unsanitary conditions and issues with food safety.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the overall negative feedback.
- SPShinaydine PaulOct 24, 20251.0I don't know what's happening with the people in the office. I've been waiting since last week for them to come and fix the heating, but no one comes. They say I'll be here in a bit, but they don't send anyone. That's not right. The apartment is so cold that I can't bathe the baby so she doesn't get sick. I don't think that's what it should be like because I pay for all the services.
- KBKevin BruceSep 22, 20251.0Closed, doesn't say it on maps. Don't water your time
- DSDan SwansonJul 14, 20251.0It is closed due to a fire right now.
- JGJess GriffethJul 8, 20251.0Google doesn't say this location is currently closed. They have to rebuild this McDonald's as it was caught on fire. People working on this didn't have an exact date in the re opening. Please be advised as this location is currently closed until further notice.
- GHGavin HopkinsJul 1, 20252.0This is not a mcflurry. The food was also cold.
Frequently Asked Questions About McDonald's
What are the main services offered by McDonald's on Bardstown Rd, Louisville?
McDonald's offers DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi services.
What are the operating hours for dining in at this McDonald's location?
This McDonald's is open 24 hours every day of the week.
When is the drive-through at this McDonald's open?
The drive-through is open 24 hours, seven days a week.
What are the delivery hours for this McDonald's?
Delivery is available from 6:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 1:30 AM on Fridays and Saturdays.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food from this McDonald's online?
You can order through their delivery website or use the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's offer any rewards or loyalty programs?
Yes, you can earn points for free food through MyMcDonald's Rewards.
What nearby fast food options are available near McDonald's on Bardstown Rd?
Nearby fast food options include another McDonald's, KFC, and Popeyes® Louisiana Kitchen, providing alternatives for quick meals.
Are there places near McDonald's for quick shopping or tobacco products?
Yes, nearby you can find Kure CBD & Vape and Puff n Joy Smoke Shop for tobacco and e-cigarette products, as well as Al-Nahrain Supermarket for grocery needs.
What healthcare and wellness services are near this McDonald's location?
Nearby healthcare services include American Chiropractic, Kaplan Barron Pediatrics, and Dr. Lee Epstein and Associates for mental health counseling.