Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Several reviews mentioned cold or poorly prepared food, with inconsistent quality across visits.
Speed of Service
Customers experienced long wait times, particularly in the drive-thru and for mobile orders.
Cleanliness
While some noted cleanliness, others reported unsanitary conditions and a lack of attention to maintaining the dining area.
MW
Mark Witt
Feb 25, 2026
1.0
Very very poor customer service here at this location today. When no one bothers to take orders from the second lane and there's five cars waiting - The first lane gets four orders taken all ahead of the other people. so we finally pull up to the window and I tell that I need to order. The young person at the window says " Well I'm on first Lane. And if no one's taking your order on the second Lane, that's their problem but I'm only taking first lane orders."
That's all - No solution offered, no attempt to take an order from me, no sorry. " That's somebody else's problem.". So I left. I guess we're supposed to magically know which of the 2 lanes has an employee that's on break at that moment when we choose a lane to get in?
MS
Mr. Spindles
Feb 18, 2026
1.0
So, when I ask for a plain cheeseburger, I expect plain. Not because I’m totally picky, it’s because I physically can’t eat certain things and it’s easier to make it plain. Just cheese, meat and bun. Onions make me violently sick and I’m at work right now. I can’t be doing this at the moment. My dinner is ruined.
JP
Jeremy Price
Feb 3, 2026
2.0
Always forgetting something. Older people in drive-thru always have an attitude.2 dudes in the evening and a Spanish lady in the morning
MM
Mark
Jan 29, 2026
1.0
I ordered my fries with no salt and the employee loudly said he hates when people order no salt fries. Completely unprofessional. When I spoke up about it, the staff in the back started cussing and calling customers fat and dumb. That is unacceptable behavior in any setting, especially customer service. I did nothing wrong and was treated with disrespect. I will not be returning to this location.
KK
king
Jan 26, 2026
1.0
1/26/2026 Ordered a mobile order really simple. Black girl gray sweater working the windows at about 9:30 pm didn’t care about anything and then I watched her drink peoples drink that they were preparing for the cars behind me like just a extremely low human being bro and I didn’t even get a chance to be rude to make her feel a way I gave my order number at the speaker and by the time I got to her window she lost track of orders but man drinking customers drinks is crazy