McDonald's

3.5
1298 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4306 Bardstown Rd, Louisville, KY
40220, United States

Hours

Reviews

3.5
1,298 reviews
5 stars
464
4 stars
266
3 stars
217
2 stars
123
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and lack of attention to detail.

Food Quality

The quality of food varied significantly, with complaints about cold or poorly prepared items.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions.

Staff Communication

A significant number of reviews mentioned language barriers and difficulty in communication with staff.
  • SG
    SarahAnn Greenwell
    5 days ago
    1.0
    After waiting forever, my online order was missing items and the food was cold.
  • BC
    Brittany Crawford
    Nov 14, 2025
    1.0
    Terrible attitudes. McDonald's pay your worker more
  • MN
    Mohammed Nashed
    Nov 12, 2025
    1.0
    Coffee machine always broke down it’s been 1 week every time I stop by to get breakfast and coffee, machine is down so I end up driving another place for coffee, it’s bad choice anyway to have Mcdonalds for breakfast, I will take my business many where else I just stop by mcdonald cause it’s the closest but distance won’t matter anymore to me
  • SB
    Susan Breeding
    Oct 31, 2025
    5.0
    I have always felt this McDonald's was a convenient location with good people. Sometimes when I help people with emergency situations it is so convenient to be able to get them a little food quickly.
  • KR
    Koby Rankin
    Oct 30, 2025
    2.0
    The young lady working the 2nd window on the drive thru was on her phone the whole time and when I asked a question about our order had a horrible attitude.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4306 Bardstown Rd, Louisville?

This McDonald's location is open daily from 5:00 AM to 12:00 AM, except on Sunday when it closes at 11:00 PM.

When can I use the drive-thru service at this McDonald's?

The drive-thru is open from 5:00 AM to 12:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.