Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
922 reviews
5 stars
319
4 stars
207
3 stars
159
2 stars
73
1 star
164
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others reported rudeness and poor service.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or improperly prepared items.
Operational Issues
Several reviews highlighted problems with incorrect hours of operation and long wait times.
Cleanliness
Some customers noted that the dining area and bathrooms were clean, which was appreciated.
- KLKyle LlewellynJan 2, 20261.0“Icecream down this time.” That’s what I was told.
- APAngela ParksDec 7, 20251.0Hours are incorrect. Says open until 1am but it’s 12:30am and it’s closed.
- MPMeredith PowersNov 21, 20253.0Average. Sometimes fries are cold
- RPRichard PittNov 5, 20251.0I'd go to a different location, I live close an go frequently, they always mess something up, ive had them give me the wrong order before, charged me wrong, try not too give me my receipt back, it's better too go too wendys!.....answer no thank you, im not filling out your customer service paperwork I don't work for your company an I've already done enough as a customer spending money.
- CWCol. Jim WorrallNov 3, 20255.0Stars are based upon other McDonald's not fine dining. Large dining room with padded seats, accessible beverage machine and fast service. We used to take these features for granted but many local McDonald's don't offer them.
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 3820 Ruckriegel Parkway, Louisville?
McDonald's at 3820 Ruckriegel Parkway is open daily from 5:00 AM to 1:00 AM.
When is the delivery service available at this McDonald's location?
Delivery is available from 5:00 AM to 11:59 PM Monday through Saturday, and from 6:00 AM to 10:59 PM on Sundays.
Does this McDonald's offer drive-through service, and what are its hours?
Yes, this McDonald's offers drive-through service daily from 5:00 AM until 1:00 AM.
What pickup and delivery services are provided by this McDonald's?
The services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's location using a mobile app?
You can order using the McDonald's App available for iOS and Android. The app can be downloaded from the Apple App Store or Google Play Store.
What services and amenities does this McDonald's offer?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
What nearby places might be of interest before or after visiting McDonald's at this location?
Nearby places include Savy Hair salon for beauty needs, Liberty Tax Service for tax assistance, and Snap Fitness gym for workouts.
Are there other dining options near this McDonald's?
Yes, nearby dining options include China King (Chinese restaurant), Marco's Pizza, and Domino's Pizza.
Are there medical facilities near this McDonald's in Louisville?
Yes, nearby medical facilities include ProRehab Physical Therapy - Jeffersontown, Norton Children's Medical Group - Jeffersontown, and several pediatricians such as Joseph C Pappalardo, Jr., MD.