Brand Certified
McDonald's
3.5(927 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3820 Ruckriegel Parkway, Louisville, KY
40299, United States
Certified by McDonald's • Mar 01, 2026
(502) 515-5945
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
927 reviews
5 stars
319
4 stars
208
3 stars
160
2 stars
73
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected during their interactions.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, particularly during busy times.
Operational Hours
Customers expressed frustration over incorrect posted hours and inconsistent service availability, leading to confusion and dissatisfaction.
Cleanliness
Some reviews praised the cleanliness of the location, particularly the bathrooms, while others noted issues with food hygiene.
- SFSarah FollensbeeFeb 16, 20263.0They get rude with you if you order more than 1 item.
- DLDanielle LanhamFeb 14, 20261.0We forgot to order something in the drive through and we we asked to add it to our order they were rude, No problem sent my 16 year d in to order if, 15 minutes later I had to go in to see what was happening. 15 minutes to get a happy meal! The other food was cold by then.
- PPPhotographyGuy13Feb 11, 20261.0Employees were rude, and this is the 3rd fry this month too have been no filled all the way… yall charge us enough at least fill it up
- BVBaba VossJan 28, 20261.0Clearly says your open. But pull into the drive through at 10pm........sorry we are currently closed...as I see another vehicle attempt the same thing and employee peaking out the door as if to see how many ppl they just screwed. You know some people came to your business thinking it was open......because you said so. Snow storm aside this isn't the first time this has happened.
- FFFighterjet11Jan 18, 20264.0Usually better with the evening staff, morning/early day seems to be a little sloppy at times 🤷♂️
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website