Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers experiencing issues like food poisoning.
Cleanliness
Several customers noted that the location was dirty, with unclean dining areas and restrooms.
Staff Attitude
While some reviews praised friendly staff, many others highlighted unprofessional behavior and a lack of customer care.
JJ
Jryanrussellx
Dec 29, 2025
1.0
Good lord this place is horrible!! Manager cussing and making fun of customers. I drive DoorDash and I waited almost 20 minutes before they even asked me if I needed help.
JW
Jayla Williams
Dec 16, 2025
1.0
I ordered a delivery through the app for breakfast and my strawberry banana smoothie wasn’t even blended fully I couldn’t even drink it.
UU
UrGhøst
Dec 6, 2025
1.0
Girl at the window was very unprofessional giving attitude and didn't know how to do her job, she didn't put most of the stuff I ordered on the screen and had to double check with her 3 times on what she had down. When I finally got my food it was cold and the fries were old, you can tell by how stale and brown colored they were, that they were sitting out for awhile. Wish I could give zero stars if it were possible. Never coming over here again I advise everyone to stay away. Ps I'm pretty sure they dropped my chicken nuggets on the floor bc they had lint on em.
AA
Amy
Dec 1, 2025
2.0
Had a knee replacement a week ago from today's date so unable to drive doordash McDonald's ordered two cheeseburger meal and a McChicken with no lettuce. My doordash person was great pick it up in the highland Manor got it here in a timely manner only thing is in the bag was two spicy McChickens and a medium fry the receipt on the front of the bag clearly showed two cheeseburger meal and a McChicken no lettuce. I had literally the easiest order to make possible and it was still messed up. I tried to call the store and imagine my surprise the only thing I kept getting was an answering machine. This McDonald's location really just needs to be shut down because you all have no care about customer service at all of course I don't know why I expect much more of McDonald's.
AE
Aaron Edick
Nov 27, 2025
1.0
I would recommend traveling a little further and going to a different McDonald's. They literally always forget multiple items on my order.
What are the daily opening hours of McDonald's at 4445 Cane Run Rd, Louisville?
McDonald's at 4445 Cane Run Rd, Louisville is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours every day.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order from McDonald's using a mobile app?
You can use the McDonald's app available on the Apple App Store and Google Play Store to place orders.
Does McDonald's offer any rewards programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby fast food options are close to McDonald's at 4445 Cane Run Rd?
Nearby fast food options include KFC, Chicago Steak & Lemonade, Sam's Chicago Grill, Moby Dick, and another McDonald's location.
Are there any shopping centers close to this McDonald's?
Yes, Tradewinds West Shopping Center is nearby, offering various shopping opportunities for customers before or after dining.
What other services or stores can customers visit near this McDonald's?
Customers can find beauty salons like Kau's Beauty Salon and Tight Skillz Barber Shop, mobile phone stores like Boost Mobile and Cricket Wireless, and discount stores such as Dollar Tree and Dollar General nearby.