Brand Certified
McDonald's
3.3(2071 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4445 Cane Run Rd, Louisville, KY
40216, United States
Certified by McDonald's • Mar 01, 2026
(502) 909-0513
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,071 reviews
5 stars
658
4 stars
417
3 stars
373
2 stars
207
1 star
416
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.
Cleanliness
The cleanliness of the location was criticized, with reports of dirty dining areas and restrooms.
Staff Friendliness
A few positive comments noted friendly staff members, but these were overshadowed by negative experiences.
- DSDaijah ShanklinFeb 12, 20261.0Management has poor customer experience I wanted 35 mins on my order the manger is light brown skin heavy set women was rude and I would never recommend anyone to eat there
- MHMary HeadFeb 11, 20262.0The only positive about this place is the sweet older man at the back drive thru in the morning. Always friendly and polite. After that you are on your own. On 2/24 st o am the young black girl st yhr pickup windows had a terrible attitude. She tossed the bag out snd slammed the window.
- JHJohn HurtFeb 2, 20263.0The food was great the service was poor no one can speak English
- CLCourtney LargeJan 21, 20261.0Everytime we have gone to this one it has always been something. The girl in the drive thru was rude. We ask and pay for sauces that we don’t get we are always pulled up waiting forever even when there is only one other car in line. The final straw for me was the last couple times we have gone our food is cold especially the fries are cold and stale. I would not recommend this McDonald’s to my worst enemy that’s how bad it is. When you tell them something is wrong with your order they just don’t care I didn’t even want to give the review one star we are a family of 5 so when we go there we spend atleast 40 each time for the kind of service
- AKAmaiya KJan 21, 20262.0This place is riddled with issues, I’d say don’t go here if you want service that you can trust and correct items but make sure you never never never get it delivered, especially at night you will be paying an extra $5-10 bucks for half of your order just about every single time. This place is only good to stop in if you absolutely need to and even then make sure you check your bag thoroughly before leaving so you can just correct all of their mistakes in real time but if you want straight forward reliable service just go somewhere else. I’ve wasted too much money here hoping that things would get better after some time but it’s clear only the opposite has happened.
Frequently Asked Questions About McDonald's
What are the daily opening hours of McDonald's at 4445 Cane Run Rd, Louisville?
McDonald's at 4445 Cane Run Rd, Louisville is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours every day.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order from McDonald's using a mobile app?
You can use the McDonald's app available on the Apple App Store and Google Play Store to place orders.
Does McDonald's offer any rewards programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby fast food options are close to McDonald's at 4445 Cane Run Rd?
Nearby fast food options include KFC, Chicago Steak & Lemonade, Sam's Chicago Grill, Moby Dick, and another McDonald's location.
Are there any shopping centers close to this McDonald's?
Yes, Tradewinds West Shopping Center is nearby, offering various shopping opportunities for customers before or after dining.
What other services or stores can customers visit near this McDonald's?
Customers can find beauty salons like Kau's Beauty Salon and Tight Skillz Barber Shop, mobile phone stores like Boost Mobile and Cricket Wireless, and discount stores such as Dollar Tree and Dollar General nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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