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McDonald's

3.5
(1392 reviews)

Business Details

2209 Taylorsville Rd, Louisville, KY
40205, United States
(502) 454-6806
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2209 Taylorsville Rd, Louisville, KY
40205, United States

Hours

Reviews

3.5
1,392 reviews
5 stars
492
4 stars
288
3 stars
267
2 stars
102
1 star
243

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, with several instances of poor communication and lack of attentiveness.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted dirty conditions and unkempt areas.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared food.

Drive-Thru Experience

Several reviews mentioned long wait times and inefficiencies in the drive-thru service, with many customers being asked to park and wait for their orders.
  • MM
    Michael
    Feb 24, 2026
    5.0
    Thank you for breakfast
  • AA
    Amir Alhasaei
    Feb 11, 2026
    1.0
    This gentleman (employee) was engaging in inappropriate behavior at this establishment. I almost called the police as he was actively screaming at customers outside, harassing these kids, and had his underwear hanging out. I understand this isn’t a michelin star eatery, but please let’s be a little better than this.
  • JS
    Josef Slocum
    Jan 18, 2026
    1.0
    The ice cream machine never works
  • CB
    constance blanchard
    Jan 10, 2026
    3.0
    Employee actually questioned me, very accusingly, as why I ordered my fries wo salt and was it just to get fresh fries bc in his words "people actually do that!" Fact is I ordered no salt bc I do not like the amount of salt McDonald's puts on their fries.! And furthermore I don't have to explain my reasoning as to why I ordered it that way to u sir!! It is ur job to ensure i get what I ordered and paid for! U are paid to provide a service not to interrogate the customer who paid for the service!! Please educate and train these service industry workers on customer service etiquette prior to giving them access to the customers paying for ur services!!
  • SP
    Sean P
    Jan 7, 2026
    5.0
    Used mobile order and recvd exactly what I ordered

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2209 Taylorsville Rd, Louisville?

McDonald's at 2209 Taylorsville Rd, Louisville is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's features a drive-thru that operates 24/7 to serve you convenience at any time.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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