Brand Certified
McDonald's
3.4(1073 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2314 Brownsboro Rd, Louisville, KY
40206, United States
Certified by McDonald's • Mar 01, 2026
(502) 721-9055
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,073 reviews
5 stars
349
4 stars
230
3 stars
200
2 stars
87
1 star
207
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unprofessional staff, and incorrect orders, leading to frustration.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold items and poorly prepared meals.
Cleanliness
Mixed reviews on cleanliness; some noted well-maintained areas while others found the establishment lacking.
Customer Experience
Positive experiences highlighted friendly staff and memorable visits, but many reviews pointed to rude service and lack of attention.
- PBPeter Bred6 days ago1.0Good lord, 3 times in a row I've been made to wait by the same person with the red shirt. Consistently ignoring everyone standing by the register. Also, why lie about my coffee not being ready? It's just black coffee and CLEARLY just sitting on the back counter. Back to back horrible experience at this place.
- DBDaniel BriscoeFeb 21, 20265.0The staff her went incredibly out of their way to make my 3 year old son happy while he was there and it really meant a lot! <3 mcds!
- ADAlysha DavisFeb 19, 20265.0Food is great every time. They get my orders right and the line inside and outside moves fairly quickly.
- KJKeith Johnson JrFeb 14, 20265.0My family and I spent Valentine’s Day at McDonald’s, and it turned into a genuinely special memory for us. The service was outstanding, friendly, attentive, and incredibly efficient. Our food came out hot and fresh in no time, and the dining area was spotless and well-maintained. What really stood out was the professionalism of the management team. You could tell they take pride in creating a welcoming atmosphere for families. It’s not every day that a quick stop turns into a moment you’ll always remember, but this location made it happen. This is truly a must-visit spot. We’ll absolutely be back anytime, we left with full stomachs and even fuller hearts.
- NANancy AshmoreFeb 2, 20261.0On 1/12/26, I placed a mobile order for this location @9:00am. Mobile orders are usually filled in no more than 5 minutes. This location was focused on drive thru orders! Customers walking into restaurant were not greeted or offered counter service. Multiple folks walked out. I waited and watched my order # on the teleprompter screen not move. Yet, the drive thru orders were being handed out. Finally at 9:26 am, I was given my order. No apologies. NOTHING! Emailed corporate. They passed it on to the franchise. I received one email that they would ask the manager. NOTHING FROM THEM EITHER! That franchise owns 5-6 stores in the Louisville/Southern IN area. I will not support any of them. Ill drive out of my way to support another operator or corporate store before stepping foot in her stores.
Frequently Asked Questions About McDonald's
What are the McDonald's Brownsboro Rd drive-thru hours?
The drive-thru is open Monday to Friday from 5:30 AM to midnight, and Saturday and Sunday from 6:00 AM to midnight.
What services does McDonald's Brownsboro Rd offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's Brownsboro Rd?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's from the Brownsboro Rd location using mobile apps?
You can order via the McDonald's App available on the Apple App Store and Google Play Store using the provided links.
What are the general opening hours for McDonald's Brownsboro Rd dining service?
Dining service is open Monday to Friday from 5:30 AM to 10:00 PM, and Saturday and Sunday from 6:00 AM to 10:00 PM.
Does McDonald's Brownsboro Rd have free WiFi and mobile ordering?
Yes, this location offers free WiFi as well as mobile ordering and mobile offers.
What nearby places can I visit after eating at McDonald's on Brownsboro Rd?
You can visit nearby spots like Clifton Donut Shop for bakery treats, or the Great Wall Chinese Restaurant for Asian cuisine.
Where can I find a nearby gas station or convenience store around McDonald's Brownsboro Rd?
Nearby gas stations and convenience stores include Kroger Fuel Center and Speedway, both close to McDonald's.
Are there fitness or wellness centers near McDonald's Brownsboro Rd?
Yes, Fitness That Fits You gym and MountainFit Wellness center are located nearby for fitness and health needs.
Can I combine a visit to McDonald's Brownsboro Rd with some shopping nearby?
Yes, Bailen Jewelers and Kroger supermarket are nearby, offering jewelry shopping and grocery needs respectively.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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