Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,805 reviews
5 stars
549
4 stars
339
3 stars
337
2 stars
191
1 star
389
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.
Cleanliness
Multiple customers noted issues with cleanliness, including dirty floors and unsanitary conditions in the restaurant and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted positive experiences with food quality at certain times.
- NGNeil GreenDec 30, 20251.0Waited forty minutes at this McDonald's for a Burger.
- EOEd the ever optimisticDec 17, 20255.0Above and beyond service clean an accurate orders
- AZAtlee ZabelDec 12, 20251.0I’ve been to some terrible McDonald’s but this one takes the cake for absolute worst. I got a fry and a drink and waited well over 20 minutes. And NO they were NOT the slightest bit busy. Yes, they were fully staffed. They are just absolute trash at what they do, which is pitiful, it’s fast food.. NOT rocket science. Girl who gave me my food was beautiful. That was the absolute only upside
- MHMary HeadDec 6, 20251.0If this is the location by Shively animal hospital please beware. The girl taking orders would not speak up. She tried to overcharge me by $7. The guy in the bsck eith her was openly smoking something as i saw smoke coming out of his mouth and smelled it. Widows and parking lot eere filthy. No one here with any kind of customer service at all. Pathetic excuse for a mcdonalds. I will not be back. 12/06. 5 25. Pm
- BPBlake PaytonNov 9, 20251.0Nasty disrespectful people working the counter was mad she gave me wrong order after they made us wait 30 mins for a chicken sandwich would not recommend at all horrible service
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2500 Dixie Hwy, Louisville?
McDonald's at 2500 Dixie Hwy is open daily from 5:00 AM to midnight.
Does this McDonald's offer drive-through service?
Yes, the McDonald's at 2500 Dixie Hwy has a drive-through open daily from 5:00 AM to midnight.
Is delivery available from this McDonald's location?
Yes, delivery is available every day from 5:00 AM to midnight, including same-day and no-contact delivery options.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on iOS and Android, or via their online delivery link.
What services does this McDonald's location offer?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
What are some nearby places of interest around McDonald's at 2500 Dixie Hwy?
Nearby places include Equinox All-Stars Gymnastics for sports and recreation, Big Time Liquors, and Family Dollar for shopping needs, as well as Shively Animal Clinic for pet services.
Is there a gym close to McDonald's at 2500 Dixie Hwy?
Yes, Equinox All-Stars Gymnastics is a nearby gym and sports venue where customers can work out before or after visiting McDonald's.
Where can customers bank or access financial services near McDonald's?
Nearby financial services include PNC bank, LendNation installment loans, and The Tax Professionals accounting service.
What other automotive services are available near this McDonald's location?
Several automotive services such as Shea Auto Detailing, Derby City Tire & Auto Services, and Mr. Goodtech automotive repair are close to McDonald's.