Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,793 reviews
5 stars
545
4 stars
336
3 stars
335
2 stars
191
1 star
386
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, old, or incorrect, although some praised the freshness of certain items.
Service Issues
Numerous reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.
Cleanliness
While some customers noted cleanliness and a welcoming atmosphere, others reported dirty conditions and locked bathrooms.
Management
Feedback indicated a need for better management and staff training, particularly during evening shifts.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with friendly staff and good food.
- DWDenise WoodrowNov 14, 20251.0Workers are rude, buns are always hard, fries always cold
- BPBlake PaytonNov 9, 20251.0Nasty disrespectful people working the counter was mad she gave me wrong order after they made us wait 30 mins for a chicken sandwich would not recommend at all horrible service
- LTL TNov 6, 20251.0Employee smoke right in front of the door. Patrica the manager is unqualified, loud, and has no customer service. Worst location I have been to.
- PEPEGGY EMBRYNov 3, 20252.0There’s a few here that are awesome some are so nasty and yesterday they were arguing with the guy in the back because he told me to ask for a water and the girl said I couldn’t get a water but I got if I order something I should be able to get a free water .
- PBPeaches BroylesOct 18, 20253.0People that work there could careless, they have never gotten my order right and they act like it's your fault whenyou take it back in. Hate having to go there!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2500 Dixie Hwy, Louisville?
McDonald's at 2500 Dixie Hwy is open daily from 5:00 AM to midnight.
Does this McDonald's offer drive-through service?
Yes, the McDonald's at 2500 Dixie Hwy has a drive-through open daily from 5:00 AM to midnight.
Is delivery available from this McDonald's location?
Yes, delivery is available every day from 5:00 AM to midnight, including same-day and no-contact delivery options.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on iOS and Android, or via their online delivery link.
What services does this McDonald's location offer?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
What are some nearby places of interest around McDonald's at 2500 Dixie Hwy?
Nearby places include Equinox All-Stars Gymnastics for sports and recreation, Big Time Liquors, and Family Dollar for shopping needs, as well as Shively Animal Clinic for pet services.
Is there a gym close to McDonald's at 2500 Dixie Hwy?
Yes, Equinox All-Stars Gymnastics is a nearby gym and sports venue where customers can work out before or after visiting McDonald's.
Where can customers bank or access financial services near McDonald's?
Nearby financial services include PNC bank, LendNation installment loans, and The Tax Professionals accounting service.
What other automotive services are available near this McDonald's location?
Several automotive services such as Shea Auto Detailing, Derby City Tire & Auto Services, and Mr. Goodtech automotive repair are close to McDonald's.