Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,133 reviews
5 stars
574
4 stars
434
3 stars
398
2 stars
194
1 star
533
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor attention to detail.
Customer Service
Feedback highlighted a lack of responsiveness and rudeness from staff, particularly management, leading to dissatisfaction.
Food Quality
Several reviews mentioned cold food, expired items, and shrinking portion sizes, contributing to a negative dining experience.
Cleanliness
While some customers noted cleanliness, many others reported dirty tables and unsanitary conditions.
Service Speed
Customers frequently complained about slow service, especially during peak hours, leading to long wait times.
- CTChad TalleyDec 17, 20252.0Food was not good. The cheese burger is much smaller than it used to be and more expensive. The sweet tea was bitter.
- AHAlex HofDec 16, 20251.0This location will find a way to screw up every single thing you order. Will literally never give you the sauce you ordered with your nuggets. You always have to ask a second time to receive your actual order.
- KMKenneth MooreDec 13, 20254.0My problem isn't unique to this McDonalds, and not to McDonalds alone. You use the ordering queue to enter your order. You enter a number for a flag on your table s they can bring your food. Then you wait and wait and wait, and you get your food at the same time you get the up for your drink. Someone needs to monitor the front. Why say you will deliver food to the table when they are waiting at the register to get a drink before they sit down?
- JAJulie AlexanderDec 6, 20255.0I do not like the kiosks and no costumer service.... Steak bagel is on point at this location too. Bathroom is usually clean.
- SWStacy WattsDec 1, 20251.0The manager is very rude on all occasions I asked for extra Carmel and paid for extra when I received my drink it didn’t have the extra that I paid for in it so I asked for it and she was upset that she had to add it so she literally put the whole bottle in it so I went around and parked and asked for my money back she only gave me a refund for one because the other person drink a sip out of it and told me I could always go to another McDonald I called corporate never hear anything back went back again and the same rude Manager was there I asked for Oreo and she poured a bottle of chocolate on top of it worst customer service ever . who can’t get one drink right or is it on purpose maybe I’ll look in to getting a lawyer I’m not hard to get along with just want to get what I paid for not more nothing less but at some point worst McDonalds ever it’s just the closest one to my house .
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 2800 Outer Loop, Louisville?
McDonald's at 2800 Outer Loop in Louisville is open daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru available daily from 5:00 AM to midnight (12:00 AM).
Can I order McDonald's food for delivery from this location?
Yes, McDonald's at 2800 Outer Loop offers delivery services including curbside pickup, same day delivery, and no-contact delivery.
How can I place an order through McDonald's mobile app for this location?
You can order via the McDonald's App available on iOS and Android, or use the delivery link https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's 2800 Outer Loop?
They accept multiple payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's at 2800 Outer Loop located?
It is located at 2800 Outer Loop, Louisville, KY 40219, United States.
Are there any nearby truck repair centers to McDonald's at 2800 Outer Loop?
Yes, Ral Truck and Trailer Repair and McMahon Truck Centers Louisville South are nearby truck repair centers you can visit close to McDonald's.
What nearby attractions can I visit before or after dining at McDonald's on Outer Loop?
You might consider visiting RaceTrac gas station or enjoy a steakhouse meal at nearby Texas Roadhouse, both close to McDonald's at 2800 Outer Loop.
Is there a post office near McDonald's on Outer Loop in Louisville?
Yes, the UPS Customer Center, which functions as a post office, is nearby and convenient for shipping services.
Does McDonald's on Outer Loop offer Wi-Fi and mobile offers?
Yes, this McDonald's location provides Wi-Fi service and mobile offers through their app.