Brand Certified
McDonald's
3.4(868 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
287 N Hubbards Lane, Louisville, KY
40207, United States
Certified by McDonald's • Mar 01, 2026
(502) 897-0963
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
868 reviews
5 stars
276
4 stars
194
3 stars
157
2 stars
75
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic communication skills.
Food Quality
Many customers reported receiving cold, poorly prepared food, including undercooked fries and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Efficiency
Customers frequently complained about long wait times for orders, even when the restaurant was not busy.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others noted a general lack of enthusiasm and care.
- CYCharity YoungFeb 11, 20265.0This McDonald’s always gets it right.
- GGGeneraljenkins42Jan 16, 20264.0Cold mcgriddle but a clean restaurant
- MHMartin HiggsJan 8, 20261.0I ordered my food on the app. When I got to the restaurant, they could not confirm my order. They said there was issues with the app and they could not do anything. My bank account showed the money was withdrawn. They were unwilling to resolve any situation at the restaurant. I had to call the toll-free number for McDonald’s, which they said they would refund my money, but they were not helpful or polite in the least.
- SMSeamus McNov 13, 20255.0The food was pretty good and the service was efficient. Mcmuffins are important
- TSThomas SandersonNov 4, 20251.0Worst McDonald’s in the area. There needs to be some serious management of their customer service skills. Every employee lacks capacity to put forth any effort to treating a person with kindness.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available every day from 6:30 AM to 10:30 PM.
What are the drive-through hours at this McDonald's?
The drive-through is open daily from 6:00 AM to 11:00 PM, matching the regular store hours.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer?
This location provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's App available for both iOS and Android platforms.
Does this McDonald's offer curbside pickup and no-contact delivery options?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are some nearby dining options near this McDonald's?
Nearby dining options include China Star (Pan Asian restaurant), Salsarita's Fresh Mexican Grill, and Dickey's Barbecue Pit, offering variety if you want to explore other cuisines.
Are there any nearby banks or financial services close to this McDonald's?
Yes, nearby banks and financial services include Pinnacle Financial Partners, First Financial Bank, Mainsource Bank (ATM), Coinstar, First Savings Bank, Commonwealth Bank & Trust Co., and Charles Schwab.
What local shops or recreational stores are near this McDonald's that customers might visit before or after dining?
Customers can visit local stores such as Zone Comics & Toys (comic books and gifts), Clothes Mentor Louisville (women's clothing and thrift store), Play It Again Sports (sporting goods), and CCC Steepleton Co (hot tubs and pools) nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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