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McDonald's

3.5
(1338 reviews)

Business Details

2961 Breckenridge Ln, Louisville, KY
40220, United States
(502) 451-8169
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2961 Breckenridge Ln, Louisville, KY
40220, United States

Hours

Reviews

3.5
1,338 reviews
5 stars
487
4 stars
281
3 stars
227
2 stars
118
1 star
225

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Service quality varied significantly, with some customers praising friendly staff while others experienced rude or unprofessional behavior.

Food Quality

Food quality was inconsistent, with complaints about cold or stale items, as well as concerns about food safety practices.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.

Cleanliness

While some reviews noted cleanliness, others highlighted unsanitary conditions and health code violations.
  • RM
    Rhonda McMillen
    4 days ago
    3.0
    This location had already closed the dining room. It was on Friday night around 9:15 pm The staff told us we could go through the drive thru. We just decided to leave.
  • TH
    Tyler Heath
    6 days ago
    1.0
    I go here almost every morning. the food is good but when I pay for a slice of cheese on a biscuit and I get 3 biscuits with no cheese multiple different times its just lazy and poor job performance. 1 time is understandable but every other day it's bullshit. For 3 slices of cheese it's $1.77 might not be alot but if i pay for it i expect to get it. Didn't know it took rocket science to put a piece of cheese on a piece of bread.
  • MM
    Michael
    Feb 24, 2026
    5.0
    Always great people working. Do a very good job
  • RR
    Renzo
    Jan 10, 2026
    1.0
    Terrible service!
  • RB
    Redcardinal bird
    Dec 31, 2025
    4.0
    Food good for the first time in ages they just messed up the drink order. Sweet instead of unsweet tea.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2961 Breckenridge Ln, Louisville?

Delivery is available daily, starting at 5:00 AM on Monday and from 4:00 AM Tuesday through Saturday, closing at 3:59 AM the next day. On Sunday, delivery ends at 1:00 AM.

When is the drive-through open at this McDonald's location?

The drive-through is open every day from 5:00 AM to 3:45 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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