McDonald's

3.5
1345 reviews
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Business Details

2961 Breckenridge Ln, Louisville, KY
40220, United States
(502) 451-8169
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2961 Breckenridge Ln, Louisville, KY
40220, United States

Hours

Reviews

3.5
1,345 reviews
5 stars
490
4 stars
285
3 stars
227
2 stars
118
1 star
225

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Speed

While some reviews praised fast service, numerous customers experienced long wait times and delays in receiving their orders.

Food Quality

Feedback on food quality was mixed, with complaints about cold or stale food, while some praised fresh items.

Staff Attitude

Customer service experiences varied, with some praising friendly staff, while others reported rude or unprofessional behavior.

Cleanliness and Safety

Concerns were raised about cleanliness and food safety practices, including unsanitary conditions and improper handling of food.
  • EH
    Erin Henry
    Nov 11, 2025
    2.0
    The staff up front telling customers they’re slammed and just going to have to wait is ridiculous! We wanted salt and ketchup for our fries because the fries were salt less and you can’t even get to acknowledge you standing at the counter! I’d request a refund if I felt like dealing with their crap. Worst service ever!!
  • JJ
    Jessica
    Oct 25, 2025
    5.0
    Always fast and accurate!
  • JB
    Jeffrey Byrley
    Oct 17, 2025
    2.0
    They got my order WRONG and I ordered a burger and a fry
  • CG
    Chris Gleim
    Oct 17, 2025
    1.0
    Waited 15 minutes for food, fries came out cold. Go to a different McDonalds, it’s worth the drive.
  • RM
    Rafael Massa
    Sep 11, 2025
    1.0
    Dude this place sucks they gave me the wrong order the people are disrespectful and they don't do their jobs and when I got my food it was still cold don't not come here and will be reported to the Better business bureau this place needs to be shut down
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2961 Breckenridge Ln, Louisville?

Delivery is available daily, starting at 5:00 AM on Monday and from 4:00 AM Tuesday through Saturday, closing at 3:59 AM the next day. On Sunday, delivery ends at 1:00 AM.

When is the drive-through open at this McDonald's location?

The drive-through is open every day from 5:00 AM to 3:45 AM.