Brand Certified
McDonald's
3.5(1748 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3005 Fern Valley Rd, Louisville, KY
40213, United States
Certified by McDonald's • Mar 01, 2026
(502) 904-1328
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,748 reviews
5 stars
593
4 stars
404
3 stars
340
2 stars
130
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and disappointment.
Food Quality
Many reviews highlighted issues with cold or improperly prepared food, including stale items and incorrect orders.
Staff Performance
While some customers praised individual staff members for their friendliness and efficiency, overall staff performance was inconsistent, with reports of poor management and lack of training.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
- DPdonald phillips2 days ago1.00 stars worst restaurant in town. Rude, lazy, and disorganized. Denied me a breakfast sandwich because they screwed it up. MCDONALD'S had my order in their hands. I told them I didnt want EGG. Then they proceeded to hand my money back and tell me they dont have it anymore. Last time I will stop at McDonald's. Fake unhealthy food anyways. DONT WASTE YOUR TIME going here. I doubt I will shop at any McDonald's anymore.
- JKJeff KimberlyFeb 14, 20261.0Ugh. When you stop in for lunch and you wait at the counter for over 5 minutes and not one person comes up to take your order, yet they are certainly getting the drive thru handled, it's frustrating. Had to leave because I didnt have more time to wait. Major disappointment.
- JTJ TrayJan 31, 20261.0Pro Tip: Throw a $20 bill at the door, punch yourself in the root, and drive off without your food. Same net result as attempting to order, time savings of at least 15 minutes. You’re welcome.
- JVJason VoorheesDec 28, 20251.0From out of town spent 25 mins in the drive thru for one car to move AVOID THIS LOCATION
- MBMichael BarkleyDec 18, 20251.0Literally last 3 days been cash only, don’t even understand why you’re open
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website