McDonald's

3.2
2038 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 University Blvd, Louisville, KY
40208, United States

Hours

Reviews

3.2
2,038 reviews
5 stars
622
4 stars
410
3 stars
335
2 stars
175
1 star
496

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customers reported a mix of friendly and rude staff, with some employees providing excellent service while others were disrespectful or indifferent.

Order Accuracy

Many reviews highlighted frequent issues with order accuracy, including missing items and incorrect orders.

Service Speed

Numerous customers experienced long wait times, particularly during busy hours, leading to frustration.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of messy dining areas and unsanitary conditions.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items.
  • PD
    Payton Downes
    Dec 7, 2025
    5.0
    My roommate dropped his shitty milkshake from Wawa(1 star btw) and we went got a free and the NICEST girl named Harmony made his milkshake and put tender love and care. Everyone else kinda sucked but Harmony made it all worth it
  • 1
    جينيرال العرب11
    Dec 3, 2025
    1.0
    They play and are not interested in customers
  • NS
    Nathan Steele
    Nov 23, 2025
    4.0
    The McDonald's is sometimes understaffed during the evening. But it's still good overall.
  • DB
    Dashon Brown
    Nov 22, 2025
    1.0
    Morning shift this got to be one of the worst McDonalds I ever been to they literally always messed up your order every time it never fails Then they get mad because they messed up your order and they gotta make it right🤦🏽‍♂️🤦🏽‍♂️ I wouldn’t recommend nobody to go there!!!
  • RM
    rylee meachum
    Nov 18, 2025
    1.0
    The pop machine was broke and the male employee was incredibly rude about it and could not even articulate what “no soft drinks allowed” meant. You should drive the extra 5-10 to go to a different one

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 301 University Blvd, Louisville?

McDonald's at 301 University Blvd is open 24 hours every day, Monday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.