Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
4,557 reviews
5 stars
1,326
4 stars
838
3 stars
888
2 stars
483
1 star
1,022
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the freshness of the food, others complained about cold or poorly prepared items.
Staff Attitude
Feedback varied on staff friendliness, with some praising kind employees while others noted rudeness and lack of customer service.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
- MBMatthew BainNov 15, 20251.0Slow, unhelpful, and don't even know their own systems. You'd be better off going literally anywhere else. And heaven help you if you want to use the app.
- JFJames FunkhouserNov 10, 20251.0Just bought the new buffalo sandwich 9 dollars wasted. Its like the worst sandwich ever.
- TCToya CNov 5, 20253.0Always get same order everyday large Carmel coffee double espresso. Sometimes it's right but lately been on the down side
- AJAndrea JonesNov 3, 20251.0This is the worst McDonalds in the area. I work downtown and, every once in a while, over the past 10 years, I have tried to order from this McDonald’s. Every time, it is the wrong order or the food is cold or something is burned or too greasy. There aren't a lot of places to get fast food in the downtown area. I have always regretted ordering here but I keep hoping things will get better the once to twice a year I try to order here. I always end up only being able to eat about half or less of what I order and throw away the rest. One strength of McDonald’s is that food quality is usually consistent — but not this one. This one is just consistently bad. Order at your own risk.
- DCDaimyon CantrellOct 30, 20251.0By mistake they had the order right from the first time I said I was sorry and this lady/employee came out the window mocking me saying I bet your sorry and continued to make fun of me to her coworkers.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 207 W Broadway, Louisville?
McDonald's at 207 W Broadway in Louisville is open from 5:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to midnight on Thursday, and 24 hours from Friday to Sunday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's offers 24/7 drive-thru service every day of the week.
Can I order McDonald's for delivery from this location?
Yes, delivery is available 24/7, and you can order online via McDonald's delivery website or app.
What types of payment are accepted at McDonald's, 207 W Broadway?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from McDonald's?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store for ordering and rewards.
What services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
How can the nearby 200 West Broadway theater and parking benefit customers visiting McDonald's?
Customers can enjoy a show at the nearby 200 West Broadway theater and conveniently park in its parking facilities before or after dining at McDonald's.
Are there any schools near McDonald's at 207 W Broadway that could be convenient for families?
Yes, St. Francis School, Francis Parker School of Louisville, and St Francis High School are nearby, making McDonald's a handy spot for families visiting these schools.
What nearby shopping or entertainment options are available near McDonald's at 207 W Broadway?
Nearby you can find Barnes & Noble bookstore and coffee shop, Treasure Island shopping and jewelry store, and the Elliment Restaurant & Lounge for dining or nightlife after your visit.
Is there medical or health care nearby while visiting McDonald's?
Yes, nearby health and medical options include Louisville City Chiropractic, Broadway Chiropractic, and the American Renal Associates - University Kidney Center on 3rd Street.