Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,578 reviews
5 stars
494
4 stars
303
3 stars
281
2 stars
136
1 star
364
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many experiencing incorrect orders and poor communication.
Food Quality
Several reviews mentioned food being cold, stale, or improperly prepared, with complaints about old fries and burnt items.
Operational Hours
Customers frequently noted that the location was not open 24 hours as advertised, leading to frustration.
Cleanliness
While some praised the cleanliness of the restaurant, others reported unsanitary conditions, including issues with food safety.
Customer Experience
Many customers expressed dissatisfaction with their overall experience, citing long wait times and unprofessional behavior from staff.
- ECEzell Cox4 days ago1.0This is my McRib. It does not look like the one that was displayed on the screen.
- DDD5wayy502Jan 5, 20261.0I just ordered the McRib and instead of the actual bun it comes with they slapped it in between two hamburger buns 😂 I can not make this up I will definitely not be ordering from this location again
- WKWilliam KingDec 23, 20251.0They never have apple pies ready and just assume you will take any pie. They also act like waiting for them is not an option. I come here all the time and they never have them ready. I probably will not come here any more now. Side note I waited for an hour for food and 6 apple pies. NEVER AGAIN
- KHKenneth HudginsDec 22, 20251.0I work the graveyard shift and get hungry at night. This McDonald's is supposed to be open 24 hours. Closed at 3:39 am with employees inside. This is not the first time at this location.
- LALucas AckleyDec 21, 20251.0Says it's open 24 hours, but when I show up they say they are not open. This has happened three times so far
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 12414 La Grange Rd, Louisville?
McDonald's at 12414 La Grange Rd is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order McDonald's for delivery?
Yes, McDonald's at this location offers delivery services 24/7, including curbside pickup, same-day, and no-contact delivery.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What type of services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I see the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby coffee shops can I visit around McDonald's at 12414 La Grange Rd?
Nearby coffee shops include Coffee Affair, Dunkin' Donuts, and Starbucks. You can grab a coffee before or after your visit to McDonald's.
Are there any nearby automotive services around this McDonald's location?
Yes, nearby automotive services include Valvoline Instant Oil Change, Wash and Go, Touch Free Car Wash, and Tire Discounters, perfect for vehicle care while enjoying your meal.
What other fast food options are near this McDonald's?
Nearby fast food options include A&W Restaurant, KFC, Jimmy John's, and Bubbakoo's Burritos, offering a variety of dining choices in the area.