McDonald's

3.5
2224 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1212 W Broadway, Louisville, KY
40203, United States

Hours

Reviews

3.5
2,224 reviews
5 stars
765
4 stars
480
3 stars
424
2 stars
209
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with long wait times and incorrect orders being common issues.

Staff Attitude

Mixed reviews on staff behavior; some praised friendly service while others noted rudeness and unprofessionalism.

Cleanliness

Concerns were raised about cleanliness, particularly regarding the bathrooms and overall hygiene.

Food Quality

Inconsistent food quality reported, with some customers receiving cold or improperly prepared meals.

Atmosphere

The atmosphere was described as unwelcoming at times, with reports of vagrants and poor management affecting the dining experience.
  • GT
    Gerson Triminio
    5 days ago
    3.0
    Si le dan ganas de orinar en el lugar, se puede hacer en los pantalones, no resuelven!
  • CD
    Chase Duke
    Dec 26, 2025
    5.0
    Probably my favorite McDonalds in the city. Always surprisingly good and never too busy.
  • AT
    Albert Turney
    Dec 9, 2025
    5.0
    Clean service and atmosphere service with speedy.\nWorkers were excellent
  • RT
    Ry T
    Dec 7, 2025
    3.0
    Staff is very rude and not the greatest of people linger around there. They keep the bathroom doors locked and if you have a backpack you are not allowed to go in. She expected me to leave it in the part where you come in and said it will be safe.. and if you know the area trust me it won't be safe. She said only college kids can go in there with their backpack and I was offended because I am a college student. I'm 35 years old but I decided to go back so the way they profile people is insane to me. McDonald's in Louisville and all of them on Broadway need to step their game up.
  • TK
    Tristan Koerner
    Nov 29, 2025
    1.0
    Sat at speaker for over 5 minutes. Saw maybe 4 cars leave the line for how long we all wait per car. Updating after a month: I came back to order just a single cheeseburger on its own and waited 10 minutes. Cars behind me are being told to park to be served and are being served before me and it's hours after lunch began and I just got my food and it looks like someone stepped on my sandwich

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1212 W Broadway, Louisville?

McDonald's at 1212 W Broadway, Louisville is open daily from 5:00 AM to 12:00 AM.

Does this McDonald's location have drive-thru service?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 12:00 AM.