Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
734 reviews
5 stars
291
4 stars
155
3 stars
120
2 stars
52
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items, incorrect orders, and unsatisfactory preparation.
Drive-Thru Efficiency
While some customers praised the speed of the drive-thru service, many others experienced delays and problems with order accuracy.
Customer Experience
Mixed feedback on customer interactions, with some praising friendly service while others reported unprofessional behavior.
Pricing Concerns
Multiple customers expressed dissatisfaction with high prices relative to the quality of food and service.
- CGCambron GreenwellNov 18, 20254.0Really friendly staff
- MDMason DavisOct 20, 20251.0Slow food. Directed to an empty pay window. Okay. Waited 10. Eventually circle back, maybe they forgot me. Gave up after another 5 in line. It was not busy. Other cars came and went. Ordered a nugget meal, nothing complex. Can't judge the food as it never came.
- DTD!pak TOct 4, 20255.0Stopped at McDonald’s on my way to Ohio and had a great experience! The staff were super friendly and helpful. I asked for a few extra ranch dressings for my kids, and they happily gave them with a smile — no hassle at all. The drive-through was quick and efficient, and everything was fresh and just right. Excellent service and attitude — one of the best McDonald’s stops I’ve had! Highly recommend.
- MWMichelle WillisOct 2, 20255.0I have noticed both McDonald's on Ruckreigal and on Blankenbaker always give fresh food. Food is always hot and fries just come up. Food is expensive enough so appreciate when the food is good.
- JMJustine MedleyOct 1, 20251.0Ordered through the app thinking it would save me time and the headache of ordering through the drive thru. The worker handed my order to the car in front of me. When I told her I didnt want the order she took back from the car in front of me she looked at me like I was crazy for not wanting the food she took back from the car. With all the sickness going around how many people do not wash their hands why would I want that bag or the food that was in the bag??
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 12627 Taylorsville Rd in Louisville?
McDonald's is open every day from 5:00 AM to 1:00 AM, except on Sundays when it opens at 5:00 AM and closes at 1:00 AM.
What are the delivery hours for McDonald's?
McDonald's offers delivery from 5:00 AM to 10:59 PM Monday through Saturday, and from 6:00 AM to 10:59 PM on Sundays.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM.
What payment options are accepted at McDonald's on Taylorsville Rd?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a way to order McDonald's food online or via an app?
Yes, you can order through the McDonald's App on iOS and Android or via the delivery URL: https://mcdonalds.order.online/business/-5579.
Where is McDonald's located and how can someone contact this location?
McDonald's is located at 12627 Taylorsville Rd, Louisville, KY 40299, USA. You can contact them at +1 502-515-5936.
Which nearby places can help customers navigate to McDonald's on Taylorsville Rd?
Nearby places like L&N Federal Credit Union and Kroger Fuel Center can serve as landmarks for finding McDonald's.
Are there any nearby dining options close to McDonald's if customers want to try something different?
Yes, nearby options include Taco Bell for Mexican fast food, Subway for sandwiches, and Craft House Pizza for pizza and beer.
What other nearby services might customers find convenient when visiting McDonald's?
Nearby services include A E Family Dental, Norton Community Medical Associates, and Anytime Fitness gym, offering health and fitness options around the area.