Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,538 reviews
5 stars
767
4 stars
468
3 stars
461
2 stars
256
1 star
586
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and long wait times.
Food Quality
Food quality is inconsistent, with reports of undercooked items, incorrect orders, and cold food, although some customers noted fresh and hot meals.
Cleanliness
The cleanliness of the location is a concern for some customers, with reports of unsanitary conditions and unpleasant odors.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.
Overall Experience
Overall, customer experiences vary widely, with some expressing satisfaction and loyalty while others strongly advise against visiting this location.
- ARAlberto Ramos2 days ago5.0Buenas
- APAdam PhillipsNov 18, 20253.0Always in a hurry to get you out the window never get order right
- SNs nNov 16, 20251.0If I could leave 0 I would. If I could go back and save myself the headache of this place, I would. Waited >20 minutes for my order of 4 things (1 sandwich, 1 pancake, 1 hash brown, 1 apple slices) rude old dark red haired woman at the window couldn’t even get out a hello or anything other than “pull up you’re back of the line”. Then watched not even kidding 15 cars get there food that ordered after me in the drive thru. Fast food? Nope. Good service? Never.
- JJjustareviewNov 13, 20255.0Jake is the sweetest guy that works here
- MDMichael DelcourOct 27, 20253.0Staff was very friendly. But honestly I wasn’t sure if I was walking into McDonald’s or a homeless shelter. Had to step over 3 people that were camping out just to get into the front door. Walked in and almost every booth had someone sleeping in it.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 10411 Dixie Hwy in Louisville?
McDonald's at 10411 Dixie Hwy is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no contact delivery services.
Is there a drive-thru service available at this McDonald's and what are the hours?
Yes, the drive-thru is available 24/7 at this McDonald's location.
How can I place an order online for this McDonald's?
You can order online through the delivery URL https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a rewards program?
Yes, you can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places could I visit before or after dining at McDonald's?
Nearby places include Vendor Village of Valley flea market, Dixie Valley Shopping Center for shopping, and café options like Dunkin' Donuts. These are great spots for additional activities.
Where can I find convenient services near McDonald's at 10411 Dixie Hwy?
Nearby you will find convenience stores like Circle K and gas stations like Thorntons, making it easy to fuel up or grab essentials.
Are there financial services available near McDonald's?
Yes, nearby financial services include PNC bank, Edward Jones for financial advising, Truist bank, and a BB&T ATM.
How can I stay connected or get assistance while visiting this McDonald's?
This location offers WiFi service for customers, and if you need wellness support nearby, The Shea Center for Mental Wellness is close by.