Brand Certified
McDonald's
3.1(243 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
7724 Bardstown Road, Louisville, KY
40291, United States
Certified by McDonald's • Feb 22, 2026
(502) 384-9673
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
243 reviews
5 stars
93
4 stars
26
3 stars
24
2 stars
19
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and communication issues.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Food Quality
Customers frequently complained about food being cold, stale, or poorly prepared, with several stating they would not return due to the quality.
Cleanliness and Atmosphere
While some reviews noted cleanliness, many others described a chaotic and unprofessional atmosphere, particularly during busy hours.
Speed of Service
Several customers experienced long wait times, especially in the drive-thru, leading to frustration with the overall service efficiency.
- RNraven norris5 days ago1.0Terrible customer service. Massed up my order then could not even effectively communicate with me about what the issue was. They need to get better workers. Maybe they need to pay people more money. Whatever the case may be, this location sucks.
- ADAngel DugganFeb 18, 20265.0The staff here are always accommodating and polite!I always get tea and they always get it right it's never like sugar water!
- JGJazmin GarciaJan 18, 20261.0Lady at the window just rude. Avoid this McDonald’s at all cost. what is this . Smh
- ANAmber Garcia NarvaezJan 12, 20261.0I ordered the McDouble value meal and didn’t receive my McDouble only the fries, nuggets and drink. I submitted an email via the customer care link and never heard back. Trying to call the store didn’t work either and was too far away to go back.
- TTThomasJan 4, 20261.0Caution! Careless worker handed me my coffee at the drive thru with the lid unattached. Spilled hot coffee on my hand and sleeve of my coat. Didnt even apoligize. 2nd time this has happened recently. Do some safety training and hire people who want to be there!
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 7724 Bardstown Road, Louisville?
McDonald's offers delivery 24 hours a day, every day of the week at this location.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the standard opening hours for this McDonald's location?
The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location serve breakfast and late-night food?
Yes, this McDonald's serves breakfast, lunch, dinner, dessert and offers late-night food options.
What payment methods are accepted at McDonald's on Bardstown Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer to customers?
This location has DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi services.
Is this McDonald's restaurant accessible for customers with disabilities?
Yes, it features wheelchair-accessible entrances, seating, and restrooms as well as high chairs.
What nearby coffee shops can I visit before or after dining at McDonald's?
You can visit Starbucks, 7 Brew Coffee, or Tropical Smoothie Cafe nearby for additional coffee or smoothie options.
Are there other fast-food options near this McDonald's location?
Yes, nearby options include Chick-fil-A, Chipotle Mexican Grill, Popeyes Louisiana Kitchen, and another McDonald's.
What nearby places can be interesting to visit when going to McDonald's at Bardstown Road?
You might check out Brentlinger Park Apartments, Sephora for beauty products, or First Watch for brunch nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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