Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Louisville.
Service quality is inconsistent, with many customers reporting rude or unhelpful staff, while a few praised friendly and attentive service.
Product Quality
Donuts are generally well-received, especially when fresh, but there are complaints about stale or incorrect orders.
Atmosphere
The atmosphere is appreciated by some, with positive mentions of the experience of watching donuts being made, but others noted issues with cleanliness and staff behavior.
Order Fulfillment
There are frequent complaints about order accuracy and delays, particularly with mobile orders and drive-thru service.
Pricing
Some customers feel that prices are becoming too high for the quality of service and product received.
PP
Poppin Flavors Gourmet Popcorn
Nov 17, 2025
5.0
Childhood fave you just can’t break even as an adult.
KS
Keegan Shaw
Nov 16, 2025
1.0
Incompetent workers. And very rude too.
YC
Yasmin Cardoso
Nov 16, 2025
5.0
We were greeted by the warmest smile from Naomi, which took great care of us, excellent customer service and wonderful atmosphere thank you Naomi for such a great experience and the best doughnuts!!
H
Štěpán Hanzal
Oct 26, 2025
5.0
Pro mě jako cizince z Evropy to byla naprosto skvělá zkušenost, nejen, že ochutnáte ikonické Americké "koblihy" ale zároveň vidíte jejich výrobu což bylo naprosto úžasné! A teplý donut je pecka!
DD
Desiree Davidson
Sep 29, 2025
2.0
Don't get filled donuts from here, the fill machine never works so you get empty donuts or donuts with a dab of filling or the completely wrong filling that still has a tiny dab in it
What are the operating hours for Krispy Kreme's drive-through at 3920 Seventh Street Road, Louisville?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Can I order Krispy Kreme doughnuts for delivery or pickup?
Yes, Krispy Kreme offers ordering for pickup, delivery, and catering through their website and mobile apps.
When can I get a free Original Glazed® Doughnut at Krispy Kreme?
During Hot Light Hours, which are from 7-9 AM and 5-7 PM, you can get a free Original Glazed® Doughnut.
Does Krispy Kreme at this location serve breakfast?
Yes, Krispy Kreme serves breakfast and brunch items along with their doughnuts and coffee.
What payment methods are accepted at Krispy Kreme?
They accept American Express, Discover, Mastercard, Visa, cash, and mobile NFC payments.
Is the Krispy Kreme store accessible for families and individuals with disabilities?
Yes, the store welcomes families and has wheelchair accessible restrooms.
What are some nearby places I might visit before or after Krispy Kreme?
Nearby places include Valvoline Instant Oil Change for car maintenance, Kroger supermarket for shopping, and Burger King for additional dining options.
Are there entertainment options near Krispy Kreme at Seventh Street Road?
Yes, you can visit Southland Terrace - GameStop, a video game store and arcade, or rent movies from Redbox nearby.
Where can I find beauty and relaxation services close to Krispy Kreme?
Nearby, there are beauty salons like J’s Slay Artistry and nail salons like INails and US Nails, plus Oasis Spa offering massage therapy.
Does Krispy Kreme have a mobile app for ordering?
Yes, you can download the Krispy Kreme® app from the Apple App Store or Google Play to place orders conveniently.