Krispy Kreme

4.0
1781 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Louisville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3920 Seventh Street Road, Louisville, KY
40216, United States

Hours

Reviews

4.0
1,781 reviews
5 stars
1,010
4 stars
295
3 stars
152
2 stars
97
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with many customers reporting rude or unhelpful staff, while a few praised friendly and attentive service.

Product Quality

Donuts are generally well-received, especially when fresh, but there are complaints about stale or incorrect orders.

Atmosphere

The atmosphere is appreciated by some, with positive mentions of the experience of watching donuts being made, but others noted issues with cleanliness and staff behavior.

Order Fulfillment

There are frequent complaints about order accuracy and delays, particularly with mobile orders and drive-thru service.

Pricing

Some customers feel that prices are becoming too high for the quality of service and product received.
  • PP
    Poppin Flavors Gourmet Popcorn
    Nov 17, 2025
    5.0
    Childhood fave you just can’t break even as an adult.
  • KS
    Keegan Shaw
    Nov 16, 2025
    1.0
    Incompetent workers. And very rude too.
  • YC
    Yasmin Cardoso
    Nov 16, 2025
    5.0
    We were greeted by the warmest smile from Naomi, which took great care of us, excellent customer service and wonderful atmosphere thank you Naomi for such a great experience and the best doughnuts!!
  • H
    Štěpán Hanzal
    Oct 26, 2025
    5.0
    Pro mě jako cizince z Evropy to byla naprosto skvělá zkušenost, nejen, že ochutnáte ikonické Americké "koblihy" ale zároveň vidíte jejich výrobu což bylo naprosto úžasné! A teplý donut je pecka!
  • DD
    Desiree Davidson
    Sep 29, 2025
    2.0
    Don't get filled donuts from here, the fill machine never works so you get empty donuts or donuts with a dab of filling or the completely wrong filling that still has a tiny dab in it

Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme's drive-through at 3920 Seventh Street Road, Louisville?

The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Can I order Krispy Kreme doughnuts for delivery or pickup?

Yes, Krispy Kreme offers ordering for pickup, delivery, and catering through their website and mobile apps.