Krispy Kreme

3.9
577 reviews
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Business Details

13319 Shelbyville Rd, Louisville, KY
40223, United States
(502) 975-7157
https://site.krispykreme.com/ky/louisville/13319-shelbyville-rd
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About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Louisville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
13319 Shelbyville Rd, Louisville, KY
40223, United States

Hours

Reviews

3.9
577 reviews
5 stars
311
4 stars
98
3 stars
43
2 stars
30
1 star
95

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers frequently praised the freshness and deliciousness of the donuts, particularly when they were hot and fresh.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and incorrect orders.

Inconsistent Hours

Many customers reported that the store was closed earlier than advertised, leading to frustration and disappointment.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling that the cost was too high for the quality received.

Cleanliness

Feedback indicated issues with cleanliness, including dirty tables and unsanitary conditions in some locations.
  • CR
    Chiara Rizza
    Nov 25, 2025
    5.0
    There’s truly no place more beautiful or more delicious that I’ve ever been to for donuts. Absolutely the best! Highly recommended.
  • LM
    Lisa Miller
    Nov 25, 2025
    4.0
    Yummy donuts
  • TJ
    TP Joseph
    Nov 16, 2025
    5.0
    Love the place.
  • MR
    Mel Rose
    Nov 14, 2025
    1.0
    Looked up online to make sure of the hours before traveling from another county. Upon arrival, which was 35 mins prior to posted closing time, the place was shut down! Very disappointing. The deal is was going to redeem was for today only. Dunkin next time, it's right in my county!
  • HG
    Hannah Gagel
    Nov 2, 2025
    1.0
    I got to kriosy at 9:05 when they closed at 10. I waited at the order station for 5 minutes and the window for 30. The workers were walking past me at the window shaking their heads at me saying no. I saw the donut i wanted and they ignore it even though they had the chance to take my order cause I got there one hour before they closed. Once he gave my my donut after 40 minutes the worker squished it in his hands and then gave it to me. I am disgusted
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Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme's drive-through in Louisville?

The drive-through is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday until 11:00 PM, and Sunday until 10:00 PM.

Can I order Krispy Kreme doughnuts for delivery or pickup?

Yes, Krispy Kreme offers both pickup and delivery options with operating hours starting as early as 6:15 AM and closing around 8:45 PM or 9:45 PM depending on the day.