Krispy Kreme

4.2
1894 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Louisville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3000 Bardstown Rd, Louisville, KY
40205, United States

Hours

Reviews

4.2
1,894 reviews
5 stars
1,206
4 stars
316
3 stars
147
2 stars
67
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.

Product Quality

Many customers expressed disappointment with the quality of donuts, citing issues with freshness, filling, and overall taste, particularly when not served hot.

Cleanliness

Several reviews mentioned cleanliness issues within the store, indicating a need for better sanitation practices.

Pricing

Customers noted that prices for donuts have increased, leading to perceptions of them being overpriced, especially for day-old products.

Overall Experience

While some customers had positive experiences and enjoyed the atmosphere, others reported significant dissatisfaction, particularly regarding order accuracy and service.
  • LL
    lance l
    5 days ago
    1.0
    The last 2x the glazed donuts weren’t good. First time they weren’t fresh and the 2nd time barely any glaze.
  • CM
    christine mingus
    5 days ago
    5.0
    Was in and out with no problems
  • JW
    Jason&Nicole Woods
    Nov 17, 2025
    5.0
    Young man behind the counter was kind and patient.
  • KR
    Kendall Rhema
    Nov 12, 2025
    5.0
    Doughnuts are Doughnuts, the employees at this location are what make this place special 🙌 Highly recommend
  • DC
    Dylan Cardwell
    Nov 8, 2025
    1.0
    Didn't have hot donuts and the person at the drive thru was very rude.

Frequently Asked Questions About Krispy Kreme

What are the main food and drink options available at Krispy Kreme Louisville?

Krispy Kreme Louisville offers fresh doughnuts including the Original Glazed® Doughnuts, limited time collections, coffee including iced and frozen drinks, breakfast, brunch, and desserts.

What are Krispy Kreme Louisville's hours for in-store and drive-through service?

In-store hours are 6:00 AM to 10:00 PM Monday to Thursday and Sunday, and until 11:00 PM Friday and Saturday. Drive-through is open 6:00 AM to 10:00 PM Monday to Thursday and Sunday, and until 11:00 PM Friday and Saturday.